SocialMiner Forums

Facebook private/direct messages are not captured

Facebook private/direct messages are not captured	Rodrigo Covarrubias	8/17/12 7:08 PM
RE: Facebook private/direct messages are not captured	Emmanuel Badoo	8/20/12 7:01 PM

Rodrigo Covarrubias Posts: 4 Join Date: 1/1/09 Recent Posts	Facebook private/direct messages are not captured Answer 8/17/12 7:08 PM Mark as an Answer Submit Reply with Quote Quick Reply In Facebook feed source, is it a normal behavior that direct mesages are not captured by the facebook feed source?. We are only retrieving public facebook posts and the customer is complaining about direct messages are not captured. Thanks in advance.
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Emmanuel Badoo Posts: 4 Join Date: 7/12/10 Recent Posts	RE: Facebook private/direct messages are not captured Answer 8/20/12 7:01 PM as a reply to Rodrigo Covarrubias. Mark as an Answer Submit Reply with Quote Quick Reply Hi, Currently, SocialMiner captures only posts and comments on the fan page wall. At the time we implemented Facebook capture in SocialMiner, direct messaging on Fan pages was not available. We will investigate how to access the direct message API and add this feature to our backlog so that we can make it available soon. Thanks for the note!
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