Hi,
 
I'm developing a custom Reply template for UCCX chat. I saw that in the standard chat gadget provided by Cisco, to close the chat it's necessary to postMessage to container a "close::" message.
 
Which are the postMessages available on CCX and in general on Cisco Gadget? Is there any doc reporting them. I took a look at Social Miner doc without any luck.
 
Thanks and regards,
 
Mirko

Hi,
 
I'm developing a custom Reply template for UCCX chat. I saw that in the standard chat gadget provided by Cisco, to close the chat it's necessary to postMessage to container a "close::" message.
 
Which are the postMessages available on CCX and in general on Cisco Gadget? Is there any doc reporting them. I took a look at Social Miner doc without any luck.
 
Thanks and regards,
 
Mirko


 
Hi Mirko, the **close** post message is a message sent by SocialMiner reply tempalate to the parent window/frame (if available). This may help the parent cleanup the reply template once chat is done.
CCX may /may not use this postmessage generated from SocialMiner chat reply template. CCX mostly relies on events generated by SocialMiner server for routing,queuing, reporting,etc.
Currently, CCX has not exposed any postmessage call for third party development.
 
Thanks
Ankit