SRE-V 1.5.1 Upgrade and Clean Install Failed http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=4827229 2013-05-23T14:33:58Z 2013-05-23T14:33:58Z Michael Ogston http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5124682 2012-02-09T17:40:10Z 2012-02-09T17:40:10Z

Wei What was your solution?

Michael Ogston 2012-02-09T17:40:10Z Wei Siong Pang http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4834910 2011-12-02T03:56:27Z 2011-12-02T03:56:27Z

Thanks Guys for the helps. I managed to get SRE-V 1.5.1 installed successfully. Thanks,

Wei Siong Pang 2011-12-02T03:56:27Z Wei Siong Pang http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4834899 2011-12-02T03:38:04Z 2011-12-02T03:38:04Z

Hi Brett, Thanks. This is the confiiguration. interface Embedded-Service-Engine0/0 no ip address shutdown ! interface GigabitEthernet0/0 ip address 10.10.0.20 255.255.255.0 duplex auto speed auto ! interface SM1/0 ip address 10.0.20.1 255.255.255.0 service-module fail-open service-module ip address 10.0.20.2 255.255.255.0 service-module ip default-gateway 10.0.20.1 service-module mgf ip address 10.0.30.2 255.255.255.0 ! interface SM1/1 description Internal switch interface connected to Service Module switchport mode trunk no ip address ! interface Vlan1 ip address 10.0.30.1 255.255.255.0

Wei Siong Pang 2011-12-02T03:38:04Z Brett Tiller http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4834869 2011-12-02T03:06:21Z 2011-12-02T03:06:21Z

Hi Wei, The problem is most likely that either the service module interface is not properly configured in the router or that a firewall on the workstation where the ftp server resides is blocking communication between itself and the service module. If you are not certain about the router configuration please include that in your response. Thanks, Brett

Brett Tiller 2011-12-02T03:06:21Z Wei Siong Pang http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4834836 2011-12-02T02:31:17Z 2011-12-02T02:31:17Z

Thanks Manuka. Here is the process. Having another error. [i]*Dec 2 01:13:30.151: %SM_INSTALL-6-INST_RESET: SM1/0 is reset for software installation. Router#ser Router#service-module sm1/0 sess Router#service-module sm1/0 session Application install/uninstall/upgrade in progress. Sessioning in and entering commands could interfere with the process and leave the module in an undefined state Do you want to proceed with session? [no]: yes Trying 10.0.20.1, 2067 ... Open DDR Memory 4096 MB detected Intel(R) Core(TM)2 Solo CPU L3400 @ 1.86GHz BIOS SM 3.52.8, BIOS Build date: 02/08/2011 System now booting... Please wait... Please press P to select Primary Boot Loader ... or S to select Secondary Boot Loader ... or wait to boot from default configuration ... ....................................................................................................... SRE module get located and run.... Now booting from secondary boot loader.... Authenticating boot loader.... Secondary Boot Loader authenticated - booting.... Please enter '***' to change boot configuration: Detect and Initialize network device Backup current platform configurations.... SRE step 1 - SM registration... Finding (hd1,3)/296e03bc-3236-4a68-a178-688e56400a1e, failed Local install not supported SRE step 2 - SM requests key file info... *Dec 2 01:15:13.675: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request *Dec 2 01:15:13.679: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request SRE step 3 - SM stores registration info... SRE configuration keeps the same. No flash update needed! SRE step 4 - SM downloads key-file... Writing keyfile to flash Size 916 writing complete. Updating flash with bootloader configuration. Please wait ................... done. SRE step 5 - SM requests installer info... *Dec 2 01:15:21.775: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request SRE step 6 - SM stores installer info... Updating flash with bootloader configuration. Please wait ................... done. SRE step 7 - SM now downloads installer done. SRE step 8 - SM requests tcl header file info... *Dec 2 01:15:35.407: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request SRE step 9 - SM now downloads the tcl header file TCL header file downloaded completely size: 698 SRE step 10 - SM requests tcl file info... *Dec 2 01:15:41.927: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request SRE step 11 - SM now downloads the tcl file TCL file downloaded completely size: 6016 SRE step 12 - SM now boots Installer Verifying ... done. Starting Kernel. Platform: sm INIT: version 2.86 booting mounting proc fs ... mounting sys fs ... mounting /dev/shm tmpfs ... kernel.sem = 1900 4000 32 100 vm.overcommit_memory = 1 Welcome to Cisco Service Engine Setting the system time from hardware clock ********** rc.aesop **************** Populating resource values from /etc/sm_rsrc_file Populating resource values from /etc/default_rsrc_file Populating resource values from /usr/etc/products/galactica/default_rsrc_file Populating resource values from /usr/etc/products/galactica/sm_rsrc_file ==> Management interface is eth0 ==> Management interface is eth0 IOS IP Address Registration complete. *Dec 2 01:16:14.263: %SRE_SM-6-STATE_CHANGE: SM1/0 changing state from SERVICE_MODULE_STATE_ERRQ to SERVICE_MODULE_STATE_STDYKernel IP routing table Destination Gateway Genmask Flags MSS Window irtt Iface 10.0.20.0 * 255.255.255.0 U 0 0 0 eth0 10.0.30.0 * 255.255.255.0 U 0 0 0 eth1 default 10.0.20.1 0.0.0.0 UG 0 0 0 eth0 Loading AHCI driver for SM-SRE-700-K9 INIT: Entering runlevel: 2 ********** rc.post_install **************** Changing owners and file permissions. Change owners and permissions complete. INIT: Switching to runlevel: 4 INIT: Sending processes the TERM signal STARTED: dwnldr_startup.sh sre_type= 1 Welcome to Cisco Systems Service Engine Helper Software userinput= Downloading ftp sre-v-k9.SPA.smv.1.5.1.pkg SM1/0 is reset due to Can not download sre-v-k9.SPA.smv.1.5.1.pkg error code 0 : error type 'couldn't connect to host'. Error: Download error Can not download sre-v-k9.SPA.smv.1.5.1.pkg error code 0 : error type 'couldn't connect to host' Unable to install. Please try agai *Dec 2 01:16:58.839: %SM_INSTALL-6-INST_FAIL: SM1/0 is reset due to Can not download sre-v-k9.SPA.smv.1.5.1.pkg error code 0 : error type 'couldn't connect to host'. *Dec 2 01:16:58.839: %SRE_SM-6-STATE_CHANGE: SM1/0 changing state from SERVICE_MODULE_STATE_STDY to SERVICE_MODULE_STATE_ERRQ [/i]

Wei Siong Pang 2011-12-02T02:31:17Z Manuka Jayakody http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4829688 2011-12-01T20:04:22Z 2011-12-01T20:04:22Z

Also you can find the sre-v installation guide from here http://www.cisco.com/en/US/partner/prod/collateral/ps10265/ps11273/installation_guide_c07-640002.html#wp9000211

Manuka Jayakody 2011-12-01T20:04:22Z Manuka Jayakody http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4829660 2011-12-01T19:56:04Z 2011-12-01T19:56:04Z

Can you try to session in to the module using "service-module sm 1/0 session" IOS command ? normally you should see a bootloader prompt. from bootloader prompt can you ping to your tftp server and verify the connectivity? if its ok, can you do the installation again and post the log from the service module side? to do that issue the IOS installation command from IOS and session in to the module using above session in cmd. (to toggle between those to prompt use ctrl+shift+6 and x)

Manuka Jayakody 2011-12-01T19:56:04Z Wei Siong Pang http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=4827228 2011-12-02T20:44:35Z 2011-12-01T16:53:43Z

Hi All,   I am new to SRE-V. I tried to update my SRE-V firmware from 1.1.1 to 1.5.1. It failed due to " Bootloader tftp error " Any idea to solve it?   Thanks.   [i]Router#$rl [url=ftp://1.1.1.2/sre-v-k9.SPA.smv.1.5.1.pkg]ftp://1.1.1.2/sre-v-k9.SPA.smv.1.5.1.pkg[/url] argument keep-ds   [/i] [i]Delete the installed Cisco SRE-V Software and proceed with new installation? [no]: yes[/i] [i]Loading sre-v-k9.SPA.smv.1.5.1.pkg.install.sre ![/i] [i][OK - 6016/4096 bytes][/i]   [i]Service module installation[/i] [i]ios_version     15.1(4)M,[/i] [i]ios_image       c2900-universalk9-mz[/i] [i]pkg_name        sre-v-k9.SPA.smv.1.5.1.pkg[/i] [i]key_file        sre-v-k9.SPA.smv.1.5.1.key[/i] [i]helper_file     sre-v-installer.SPA.smv.1.5.1[/i] [i]pid             SM-SRE-700-K9[/i] [i]argument        keep-ds[/i]   [i]Check target platform capabilities[/i] [i]cpu      1865[/i] [i]Perform application installation without disk clean-up.[/i] [i]Proceeding to Install ...[/i]   [i]Router#[/i] [i]*Nov 24 03:34:48.599: %SRE_SM-6-STATE_CHANGE: SM1/0 changing state from SERVICE_MODULE_STATE_STDY to SERVICE_MODULE_STATE_HALT[/i] [i]*Nov 24 03:34:48.599: %SM_INSTALL-6-INST_SHUTDOWN: SM1/0 will be shutdown within 120 seconds for software installation.[/i]   [i]Service module in slot 1 will shut down within 105 seconds...[/i] [i]Service module in slot 1 will shut down within 90 seconds...[/i] [i]Service module in slot 1 will shut down within 75 seconds...[/i] [i]Service module in slot 1 will shut down within 60 seconds...[/i] [i]Service module in slot 1 will shut down within 45 seconds...[/i] [i]Service module in slot 1 will shut down within 30 seconds...[/i] [i]Service module in slot 1 will shut down within 15 seconds...[/i]   [i]*Nov 24 03:36:49.199: %SM_INSTALL-6-INST_RESET: SM1/0 is reset for software installation.[/i] [i]*Nov 24 03:38:36.859: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration Request[/i] [i]*Nov 24 03:38:36.863: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP File Request[/i] [i]Error message(code:0) Bootloader tftp error received on SM1/0[/i]   [i]*Nov 24 03:39:40.627: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Error Msg Req[/i] [i]*Nov 24 03:39:40.627: %SM_INSTALL-6-RBIP_ERROR: Error message(code:0) Bootloader tftp error received on SM1/0[/i]

Wei Siong Pang 2011-12-01T16:53:43Z