SRE-V Forums

« Back to SRE-V Technical Questions

Unable to Install SREV 1.5.1 on cisco Service-module

Combination View Flat View Tree View
toggle
Hi 
 
I am new to this SRE -V (cisco service-module virtualization)
 
We had Two cisco SRE 900 blades 
 
I had download the sre-v-k9-r.SPA.smv.1.5.1 and uploaded to FTP site.
 
1) i am able to install SRE-v successfully on one of the blade.
2) when i am trying to install o the second blade. i am unable to install the SRE-V package 
 
the output of the installation status is as floows.
 

MSF-BIG1#service-module SM 3/0 install url ftp://quanta:quanta@172.21.52.146/S$
Proceed with installation? : yes
Loading SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre !
[OK - 6016/4096 bytes]
 
Service module installation
ios_version     15.1(4)M,
ios_image       c3900e-universalk9-mz
pkg_name        sre-v-k9-r.SPA.smv.1.5.1.pkg
key_file        sre-v-k9-r.SPA.smv.1.5.1.key
helper_file     sre-v-installer.SPA.smv.1.5.1
pid             SM-SRE-900-K9
argument        disk-cfg-mode=raid1
 
Check target platform capabilities
cpu      1865
Resource check completed successfully. Proceeding to Install ...
 
MSF-BIG1#
MSF-BIG1#service-module SM 3/0 status
Service Module is Cisco SM3/0
Service Module supports session via TTY line 194
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module status is not available
 
Module resource information:
  CPU Frequency: 1865 MHz
  Memory Size: 2530 MB
  Disk 0 Size: 500107 MB
  Disk 1 Size: 500107 MB
  Disk 2 Size: 2055 MB
 
Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
Install status : File sre-v-k9-r.SPA.smv.1.5.1.key requested
 
No local partition
 
MSF-BIG1#service-module SM 3/0 status
Service Module is Cisco SM3/0
Service Module supports session via TTY line 194
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module status is not available
 
Module resource information:
  CPU Frequency: 1865 MHz
  Memory Size: 2530 MB
  Disk 0 Size: 500107 MB
  Disk 1 Size: 500107 MB
  Disk 2 Size: 2055 MB
 
Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
Install status : File sre-v-installer.SPA.smv.1.5.1 requested
 
No local partition
 
MSF-BIG1#service-module SM 3/0 status
Service Module is Cisco SM3/0
Service Module supports session via TTY line 194
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module status is not available
 
Module resource information:
  CPU Frequency: 1865 MHz
  Memory Size: 2530 MB
  Disk 0 Size: 500107 MB
  Disk 1 Size: 500107 MB
  Disk 2 Size: 2055 MB
 
Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
Install status : File sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre.header requested
 
No local partition
 
MSF-BIG1#service-module SM 3/0 status
Service Module is Cisco SM3/0
Service Module supports session via TTY line 194
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module status is not available
 
Module resource information:
  CPU Frequency: 1865 MHz
  Memory Size: 2530 MB
  Disk 0 Size: 500107 MB
  Disk 1 Size: 500107 MB
  Disk 2 Size: 2055 MB
 
Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
Install status : File sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre requested
 
No local partition
 
MSF-BIG1#service-module SM 3/0 status
Service Module is Cisco SM3/0
Service Module supports session via TTY line 194
Service Module is in Steady state
Service Module heartbeat-reset is enabled
Getting status from the Service Module, please wait..
Cisco Foundation Software 1.0
FNDN Running on SM
 
Module resource information:
  CPU Frequency: 1865 MHz
  Memory Size: 2530 MB
  Disk 0 Size: 500107 MB
  Disk 1 Size: 500107 MB
  Disk 2 Size: 2055 MB
 
Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
Install status : File sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre requested
 
No local partition
 
MSF-BIG1#service-module SM 3/0 status
Service Module is Cisco SM3/0
Service Module supports session via TTY line 194
Service Module is in Steady state
Service Module heartbeat-reset is enabled
Getting status from the Service Module, please wait..
Cisco Foundation Software 1.0
FNDN Running on SM
 
Module resource information:
  CPU Frequency: 1865 MHz
  Memory Size: 2530 MB
  Disk 0 Size: 500107 MB
  Disk 1 Size: 500107 MB
  Disk 2 Size: 2055 MB
 
Install of ftp://*****:*****@172.21.52.146/SREV/sre-v-k9-r.SPA.smv.1.5.1/sre-v-k9-r.SPA.smv.1.5.1.pkg in progress
Install status : File sre-v-k9-r.SPA.smv.1.5.1.pkg.install.sre requested
 
No local partition
 
MSF-BIG1#service-module SM 3/0 status
Service Module is Cisco SM3/0
Service Module supports session via TTY line 194
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module status is not available
 
Module resource information:
  CPU Frequency: 1865 MHz
  Memory Size: 2530 MB
  Disk 0 Size: 500107 MB
  Disk 1 Size: 500107 MB
  Disk 2 Size: 2055 MB
 
No install/uninstall in progress
 
No local partition
 
MSF-BIG1#


Can you please help me on this. 


this is my configuration for Serice-module on the ISR IOS CLI



interface GigabitEthernet0/0
 ip address 10.104.231.71 255.255.255.240
 no ip route-cache
 duplex auto
 speed auto
 no mop enabled
!




interface SM3/0
 ip unnumbered GigabitEthernet0/0
 service-module ip address 10.104.231.77 255.255.255.240
 service-module ip default-gateway 10.104.231.71
!
interface SM3/1
 description Internal switch interface connected to Service Module
 switchport mode trunk
 no ip address
!





Regards
Rakesh

Hi Rakesh,

please add static route for service module as below

ip route hypervisor-ip-address subnet-mask sm slot/0

Thanks,
Raghavendra

Hi Raghavendra Gutty

Thank you very much for replying back to my question.

I had even configured static route for the SM which i am thinking to install SREV

ip route 10.104.231.77 255.255.255.255 SM3/0

But still i am not able to ..install


Regards
Rakesh

Hi Rakesh,

Please try the installation again, and then session into the service module to observe the installation process. You should eventually see an error message pointing to the cause of the installation failure. If you are uncertain regarding how to proceed, please post the entire list of messages and provide your complete router configuration as well.

Thanks,

Brett