Hi Ralf,

please clear session and try to install again then session into the module. BTW which version you are trying to install.

service-module sm 1/0 session clear

Thanks,
Raghavendra

Ralf,

You should be able reset/reload the SRE from the IOS. The command to do this ¿service-module sm 1/0 reload¿ or ¿service-module sm 1/0 reset¿



Thanks,

Radhika



From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com]
Sent: Friday, December 02, 2011 4:42 AM
To: cdicuser@developer.cisco.com
Subject: New Message from Ralf Kuschel in Service Ready Engine Virtualization - SRE-V Technical Questions: RE: New SRE-V installation on plain SRE700



Ralf Kuschel has created a new message in the forum "SRE-V Technical Questions":

--------------------------------------------------------------
Hi,

when I try to session in, it asks for username/password.... nothing of the preconfigured username/password are working anymore :-(

Is there a way to force reset/reload of the SRE?

As I do have that info
"Localstore Info
=====================
Please reset module to retrieve
localstore information if needed

Ralf
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To respond to this post, please click the following link:

<http://developer.cisco.com/web/srev/forums/-/message_boards/view_message/4835686>

or simply reply to this email.

Ralf, Are you sure you uninstalled the WAAS successfully? What exactly do you mean by ¿deleted¿ ?



You need to use the hardware Utility when moving from Sre-v to WAAS but you don¿t need to use it when you are moving from WAAS to SRE-V. Can you try to install sre-v software directly and see what happens?



Thanks,

Radhika

From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com]
Sent: Friday, December 02, 2011 9:53 AM
To: cdicuser@developer.cisco.com
Subject: New Message from Ralf Kuschel in Service Ready Engine Virtualization - SRE-V Technical Questions: RE: New SRE-V installation on plain SRE700



Ralf Kuschel has created a new message in the forum "SRE-V Technical Questions":

--------------------------------------------------------------
Hi,

reload and/or reset did not work, even reload of the router did no change the state. Any more commands available?

GM130-2921#service-module sm 1/0 reload
Do you want to proceed with reload?
Trying to reload Service Module SM1/0.

GM130-2921#
Dec 2 17:21:24.966: %SRE_SM-6-STATE_CHANGE: SM1/0 changing state from SERVICE_MODULE_STATE_FAIL to SERVICE_MODULE_STATE_SHDN
GM130-2921#
GM130-2921#ser
GM130-2921#service-module sm 1/0 status
Service Module is Cisco SM1/0
Service Module supports session via TTY line 67
Service Module is trying to recover from reset/shutdown
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
No install/uninstall in progress

Localstore Info
=====================
Please reset module to retrieve
localstore information if needed

GM130-2921#service-module sm 1/0 reset
Use reset only to recover from shutdown or failed state
Warning: May lose data on the the NVRAM, nonvolatile file system or unsaved configuration!
Do you want to reset?
Trying to reload Service Module SM1/0.

GM130-2921#
Dec 2 17:22:38.003: %SRE_SM-6-STATE_CHANGE: SM1/0 changing state from SERVICE_MODULE_STATE_SHDN to SERVICE_MODULE_STATE_ERRQservice-module sm 1/0 status
Service Module is Cisco SM1/0
Service Module supports session via TTY line 67
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
No install/uninstall in progress

Localstore Info
=====================
Please reset module to retrieve
localstore information if needed

GM130-2921#service-module sm 1/0 status
Service Module is Cisco SM1/0
Service Module supports session via TTY line 67
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
No install/uninstall in progress

Localstore Info
=====================
Please reset module to retrieve
localstore information if needed

GM130-2921#sh run int sm 1/0
Building configuration...

Current configuration : 306 bytes
!
interface SM1/0
description SRE Module -> vSphere 192.168.99.100
ip address 192.168.99.100 255.255.255.0
service-module fail-open
service-module ip address 192.168.99.101 255.255.255.0
service-module ip default-gateway 192.168.99.100
service-module mgf ip address 192.168.88.100 255.255.255.0
end

GM130-2921#service-module sm 1/0 status
Service Module is Cisco SM1/0
Service Module supports session via TTY line 67
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
No install/uninstall in progress

Localstore Info
=====================
Please reset module to retrieve
localstore information if needed

GM130-2921#
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This means there is no application currently installed on SRE. Can you hard-reset the router and then start SRE-V install. I hope your IOS version is 15.1.4M, if not you might want to upgrade the IOS first, then perform a hard reset of the router followed by SRE-V install.



Thanks



Anurag Gurtu, CISSP

It was a bug in IOS which was fixed in latest release and only solution was to hard reset the router.



Thanks



Anurag Gurtu, CISSP