Serviceability XML Developer Guides - Newest Guide at bottom
   4.1(2) Cisco Unified Communications Manager Serviceability XML Developer Guide.pdf
  Provides overview, new and changed information, interface features, code examples, and troubleshooting information for the Serviceability API, including real-time information, performance counters, and database information.
   4.1(3) Cisco Unified Communications Manager Serviceability XML Developer Guides.pdf
  Provides overview, new and changed information, interface features, code examples, and troubleshooting information for the Serviceability API, including real-time information, performance counters, and database information.
   4.2(3) Cisco Unified Communications Manager Serviceability XML Developer Guide.pdf
  Provides overview, new and changed information, interface features, code examples, and troubleshooting information for the Serviceability API, including real-time information, performance counters, and database information.
   6.0(1) Cisco Unified Communications Manager XML Developer Guide.pdf
  Provides overview, new and changed information, interface features, code examples, and troubleshooting information. Refer to Chapter 2
   6.1(1b) Release Notes for Cisco Unified Communications Manager.pdf
  Incremental update based on new or changed interface features specific to Cisco Unified Communications Manager Release 6.1(1b). Refer to the Cisco and Third-Party APIs section.
   7.0(1) Cisco Unified Communications Manager XML Developer Guide.pdf
  Provides overview, new and changed information, interface features, code examples, and troubleshooting information. Refer to Chapter 2 and Appendix B
   7.1(2) Cisco Unified Communications Manager XML Developer Guide.pdf
  Provides overview, new and changed information, interface features, code examples, and troubleshooting information. Refer to Part 2
   7.1(3) Release Notes for Cisco Unified Communications Manager.pdf
  Provides New and Changed interface features specific to Cisco Unified Communications Manager Release 7.1(3).
   8.0(1) Cisco Unified Communications Manager XML Developer Guide.pdf
  Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   8.5(1) Cisco Unified Communications Manager XML Developer Guide.pdf
  Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   8.6(1) Cisco Unified Communications Manager XML Developer Guide.pdf
  Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
Call Detail Record Developer Guides - Newest Guide at bottom
   4.1(2) Cisco Unified Communication Manager Call Detail Record Definition.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   4.1(3) Cisco Unified Communication Manager Call Detail Record Definition.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   4.2(1) Cisco Unified Communication Manager Call Detail Record Definition.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   4.2(3) Cisco Unified Communication Manager Call Detail Record Definition.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   5.0(1) Call Detail Record Sample Reports.zip
  Includes samples Call Detail Record reports based on Cisco Unified Communications Manager 5.0(1)
   5.0(1) Cisco Unified Communication Manager Call Detail Record Definition.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   5.1(3) Cisco Unified Communication Manager Call Detail Record Definition.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   6.0(1) Cisco Unified Communication Manager Call Detail Record Analysis & Definitions.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   7.0(1) Cisco Unified Communication Manager Call Detail Record Administration Guide.pdf
  Describes how to configure call detail records (CDRs) and call management records (CMRs) and provides examples of these records.
   7.0(1) Cisco Unified Communication Manager Call Detail Record Analysis and Reporting Administration...
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   7.1(2) Cisco Unified Communication Manager Call Detail Record Administration Guide.pdf
  Describes how to configure call detail records (CDRs) and call management records (CMRs) and provides examples of these records.
   7.1(2) Cisco Unified Communication Manager Call Detail Record Analysis and Reporting Guide.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   8.0(1) Cisco Unified Communication Manager Call Detail Record Administration Guide.pdf
  Describes how to configure call detail records (CDRs) and call management records (CMRs) and provides examples of these records.
   8.0(1) Cisco Unified Communication Manager Call Detail Record Analysis and Reporting Guide.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   8.5(1) Cisco Unified Communication Manager Call Detail Record Administration Guide.pdf
  Describes how to configure call detail records (CDRs) and call management records (CMRs) and provides examples of these records.
   8.5(1) Cisco Unified Communication Manager Call Detail Record Analysis and Reporting Guide.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
   8.6(1) Call Detail Record Addendum.pdf
  Explanation of new fields on CDR - IncomingICID, IncomingOrigIOI, IncomingTermIOI, OutgoingICID, OutgoingOrigIOI, OutgoingTermIOI, outpulsedOriginalCalledPartyNumber, outpulsedLastRedirectingNumber
   8.6(1) Cisco Unified CM Call Detail Record Administration Guide.pdf
  Describes how to configure call detail records (CDRs) and call management records (CMRs) and provides examples of these records.
   8.6(1) Cisco Unified CM Call Detail Record Analysis and Reporting Guide.pdf
  Describes the format and logic of the Call Detail Records (CDRs) and Call Management Records (CMRs), how to access CDR/CMR files, and how to interpret the data.
SNMP-MIB Developer Documents
   7.0(1) Cisco Unified Communication Manager SNMP MIBs.zip
  Zip file containing MIB information specific to Cisco Unified Communication Manager 7.0(1). Includes CISCO-CCM-MIB, CISCO-CDP-MIB, and SYSAPPL-MIB.
   7.1(2) Cisco Unified Communication Manager SNMP MIBs.zip
  Zip file containing MIB information specific to Cisco Unified Communication Manager 7.1(2). Includes updated CISCO-CCM-MIB, new CISCO-CCM-CAPABILITIES, new CISCO-CDP-CAPABILITIES, and unchanged from 7.0(1) CISCO-CDP-MIB, and SYSAPPL-MIB.
   8.0(x) Cisco Unified Communication Manager SNMP MIBs.zip
  Zip file containing MIB information specific to Cisco Unified Communication Manager 8.0(x). Includes updated CISCO-CCM-MIB, CISCO-CDP-MIB, CISCO-CCM-CAPABILITIES, CISCO-CDP-CAPABILITIES, and unchanged from 7.1(2) SYSAPPL-MIB
   8.5(x) Cisco Unified Communication Manager SNMP MIBs.zip
  Zip file containing MIB information specific to Cisco Unified Communication Manager 8.5(x). Includes new CISCO-CCM-CAPABILITIES and CISCO-CCM-MIB and unchanged from 8.0(x) CISCO-CDP-CAPABILITIES, CISCO-CDP-MIB, and SYSAPPL-MIB.
   8.6(x) Cisco Unified Communication Manager SNMP MIBs.zip
  Zip file containing MIB information specific to Cisco Unified Communication Manager 8.6(x). Includes unchanged from 8.5(x) CISCO-CCM-CAPABILITIES, CISCO-CCM-MIB, CISCO-CDP-CAPABILITIES, CISCO-CDP-MIB, and SYSAPPL-MIB.
   Cisco Unified Communications Manager SNMP-MIB Compatibility Matrix.xls
  Details the SNMP MIBs supporting in Cisco Unified Communications Manager Releases 5.0(1) through 8.6(x). Updated June 2011
   SNMP and Cisco Uniifed Computing System.pptx
  Details SNMP interoperability with the Cisco Unified Computing Platform series servers.
White Papers and General Documents
   Configure Outlook to receive Blog Messages.pdf
  Illustrates how to configure Microsoft Outlook to automatically receive Cisco Developer Network Blog messages, announcements, and alerts.
Training Materials and Sample Applications
   Cisco Unified Communications Manager Interface Introduction.pptx
  Overview of all Cisco Unified Communication Manager Interfaces. Includes architecture diagrams, suggested uses, methods available, documentation, scalability, and troubleshooting. Updated: Jan 2011