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CDR: Duration of a call

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CDR: Duration of a call
Answer
1/15/12 12:36 PM
Hi one another time.I hope this time someone is goint to help me because I have more then 2 weeks trying to calculate the duratioon of a call in CDR logs but still without an excat result.I have CDRs in my FTP server and what I want is to calculate the duration of a call.I have read all CISCO documentation about CDRs and everything that has to do with CDRs.

I need a little help please.

When I make a call tthen in CDR that call is saved at minimum in two legs: one outgoin leg(originate) and one incoming leng(answer).In every all legs there is a setup time,connect time and disconnect time and these atributes aren`t in every leg the same.I want to know hot to derive the duration of a call.When does a call start?
Should I take the connect and disconnect time of answer leg or orignate leg.

in atachement is a CDR file in compact version and please please...please somenone help me beacause I need this to make an application for my thesis.

Thank YOu for reading this post!
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RE: CDR: Duration of a call
Answer
1/22/12 4:55 PM as a reply to Drilon jahiri.
WWhat version of CUCM are you using?

-WA
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