Hi,
 
I am bringing in data from CDR Files,
 
We have phone exensions here, but when a call is answered, it does not log the extension number that picks up that call.
 
For example this call:
 
1329700688    197728    1    2    B56F61A2 5A9611E1 A5E9DE29 489279E7    6494157160        14:16:41.906 NZDT Mon Feb 20 2012        14:16:57.166 NZDT Mon Feb 20 2012    14:18:08.206 NZDT Mon Feb 20 2012    10    normal call clearing (16)    answer    0    speech    3539    70780    3529    70580    6494157160    6494157160    6493795557                9999    48    0                    20    g729r8    64620    5060    16594    enable        0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms    0    0    0                                                                        71            1    120.136.0.15                                                                                        ton:0,npi:0,#:6493795557    ton:0,npi:0,pi:0,si:0,#:6494157160                                        count:2        Unknown            sipv2            TWC    16:41.9    6494157160    6493795557    0    30700    B56F61A2 5A9611E1 A5E9DE29 489279E7    30460
 
I understand that it comes in on our main line: 6493795557 and it came from 6494157160.
 
But it doesnt say which phone extension here picked up the call. If the call gets transfered to anotehr extension, it does log the "transfered from" and "transfered to" extensions.
 
Is there any way i can get the phone admin to change the phone settings so it logs the phone extension that takes the call?

Can you attach a file that includes the fields/header line as well as the record in question?  It's difficult to discern individual fields with the pasted text above...


The header records are standard CDR: 
see table 4: http://www.cisco.com/en/US/docs/ios/voice/cdr/developer/guide/cdrcsv.html#wp1172378
 
My file is attached:

Attachments: