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get_file error "unable to send files"

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Hi guys:
 
I have set up a FTP server for recive file which was pushed form cdr server.
 
and i can access it normally on every pc.
 
But when i call get_file mothed , it always return me "java.rmi.RemoteException: java.lang.Exception: send ftp: unable to send files. please verify ftp info and link status"
 
I send the require via C# like this:
 
CDRSvr.get_file("10.30.149.98", "Administrator", "Master01", "\\", fileName, false);
 
and i'm sure the authentication is correct.
 
anybodys can help me?
thanks.