David Staudt | If the voice mail system is Cisco Unity Connection, there is the CUMI API, designed to allow applications to receive notifications of, browse, and access voice mails:
http://developer.cisco.com/web/cuc/home
Note, the HuntPilotDN is not a 100% indication of voice mail, unless you already know the hunt pilot for the VM system is part of the call flow. Hunt groups/pilots can be configured for other things (like phone pools) as well, and the HuntPilotDN would have a value for those call flows.
You might be able to try some forensic tricks, like checking to see if the call eventually went to a VM-associated DN where messages are known to be recorded, or comparing the length of the call with the length of the voice mail greeting (longer calls suggest a message was left.) These are not going to be be fully reliable howerver, of course. |
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