David Staudt:
The Serviceability SOAP API does not have the capability to provide real-time phone call status. If you need this capability, please explore the TAPI or JTAPI APIs:
http://developer.cisco.com/web/tapi/home
http://developer.cisco.com/web/jtapi
Hi,
What is the CTiDevice CTIStatus for? I thought that was the status of the device.
If I use TAPI, can I find the status for ANY device? I always thought that TAPI was just for a connected device.
Thanks,