RE: Required AXLAPI.wsdl and AXLSoap.xsd of CUM 8.5 for .net platform

RE: CDR Time Question

2012-12-03T15:50:44Z

For anyone who comes across this post, this if from Cisco Unified Communications Manager Call Detail Records Administration Guide 8.0: Filename Format The following example shows the full format of the filename: tag_clusterId_nodeId_datetime_seqNumber • tag—Identifies the type of file, either CDR or CMR. • clusterId—Identifies the cluster or server where the Cisco Unified Communications Manager database resides. • nodeId—Identifies the node • datetime—UTC time in yyyymmddhhmm format • seqnumber—Sequence number

What are 61XX numbers in CDR

2012-11-22T17:16:27Z

Whenever a call comes to a CTI Route Point manged by a CCX application, I see in CDR that there are some 4 digit numbers starting with 61 appearing in finalCalledPartyNumber field. These numbers don't exist in our system, but appear in CDR. What are these numbers? What is their technical name? Someone told me these numbers are generated on the fly to maintain call status before actually forwarding to the party. Can someone please provide more details?

RE: Contact Center Express, CTI Route Point - finalCalledPartyNumber value

2012-11-08T17:08:30Z

[url=http://developer.cisco.com/web/ccxs/forums/-/message_boards/message/8425810]http://developer.cisco.com/web/ccxs/forums/-/message_boards/message/8425810[/url]

RE: Contact Center Express, CTI Route Point - finalCalledPartyNumber value

2012-11-01T21:17:03Z

I think I over-wrote in my question. I just want to know how to find out the final agent that received the call when someone called a CTI Route Point.

RE: Re: New Message from Shivinder Singh in Serviceability XML (SXML) - Cal

2012-11-01T16:12:30Z

Hi Giorgio Zanoni Assuming you have CSV records in a database with matching column names, - call duration is in the [b]duration[/b] field (in seconds) - calling number is in the [b]callingPartyNumber[/b] field (I've seen 4 digit - internal, 10 digit - US, 12 digit - Intl. - numbers in this field) - called number depends - [b]originalCalledPartyNumber[/b], [b]finalCalledPartyNumber[/b] and [b]huntPilotDN[/b] are 3 places to check (that I know of) - call time is in [b]dateTimeOrigination[/b] field (seconds elapsed since January 1st, 1970) Quick C# code for: - converting call time: DateTime call_time = (new DateTime(1970,1,1)).AddSeconds(Convert.ToDouble(dateTimeOrigination)); - getting duration: TimeSpan timespan_duration = new TimeSpan(0, 0, int.Parse(duration));

Contact Center Express, CTI Route Point - finalCalledPartyNumber value

2012-10-31T16:47:39Z

We have Contact Center Express CCX and Callmanager 8.0 The finalCalledPartyNumber field in our CDR is having "translation" numbers. I have 2 pieces of knowledge: 1. Route Point Trigger of a CCX application is specified as a DN of a CTI Route Point in Unified CM Administration 2. Translation numbers are sort of "on the fly" numbers that don't really exist, but callmanager uses them to route calls when originalCalledParty is a CTI Route Point. Based on this information, why isn't our CDR data giving the directory number of the final called agent in the finalCalledPartyNumber field? Its only giving the translation number.

RE: Re: New Message from Shivinder Singh in Serviceability XML (SXML) - Cal

2012-10-04T16:35:12Z

David, this was exactly what I was looking for. I had no idea this API exists. CUMI precisely: http://docwiki.cisco.com/wiki/Cisco_Unity_Connection_Messaging_Interface_(CUMI)_API I am taking my question on that API's forum. http://developer.cisco.com/web/cuc/forums/-/message_boards/message/7344316?p_p_auth=p5otNpUK EDIT: BTW - We have a well known number dedicated for voicemail, so I do check if HuntPilotDN is that number, it means caller was fwd'ed to voicemail.

VoiceMail-left indicator in CDR?

2012-10-03T13:35:14Z

I have a project to do a very basic CDR analysis and reporting - placed/received calls by number/call center. I have things moving so far with CDR flat files coming into SQL Server on a schedule, and getting reports using C#/SQL. So far I have noticed HuntPilotDN field tells me whether or not the call was fwd'ed to the phone's voice mail. But I need to go one step further - whether or not the caller LEFT a voicemail. Is the possible through CDR. And if not, what is the next best way? version CUCM 8.0

RE: CDR Time Question

2012-08-27T19:33:23Z

Hi, Found out that the dateTimeOrigination and similar time values are in UNIX epoch time format. To convert to local time using C#: http://virtuoso217.blogspot.com/2012/08/converting-timestamp-to-datetime-c.html#!/2012/08/converting-timestamp-to-datetime-c.html

RE: Newly added Fields in CUCM 8.5 CDRs

2012-08-24T20:27:54Z

link didnt work

CDR Time Question

2012-08-24T20:44:57Z

Could you please help with the numbers in the CDR filename, and, within the file itself (dateTimeOrigination field for e.g.) CUCM 8 and FTP server is US central time FTP server is running Windows 2008 standard sp2 This is a list of most recent files on the FTP server that's getting those files, as shown in Windows Explorer from a Windows 7. cdr_StandAloneCluster_01_20120824[b]1914[/b]_283267 - created aug-24-2012 9:14 am cdr_StandAloneCluster_02_20120824[b]1914[/b]_257869 - created aug-24-2012 9:14 am cmr_StandAloneCluster_02_20120824[b]1914[/b]_257869 - created aug-24-2012 9:14 am [b]What does 1914 mean in the filenames?[/b] [b]What do the numbers after the underscore mean in the filename?[/b] example dateTimeOrigination value: 1345835481 [b]Which format is the value in and how do I translate this value back in human readable value? [/b]

RE: Required AXLAPI.wsdl and AXLSoap.xsd of CUM 8.5 for .net platform

2012-08-23T16:37:37Z

Sujit, you can download the kit at https://:8443/plugins/axlsqltoolkit.zip Once you unzip, look under schema/current folder because that one works out of the box. Hope this helps.