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Call Duration

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Call Duration
cucm snmp api cdrondemand
Answer
4/15/09 11:08 PM
Hi,
 
I am trying to develop an application to fetch the Call Duration at the end of calls (onhook) and push the duration details to the IP Phone Display.
 
I couldn't find a method to get the Call Duration from CUCM 6.1. I don't want to use the CDR for the call duration since I want to display the Call Duration immediately after the phone hang-up.
 
Is there a way I can get the Call Duration or the events (on-hook/off-hook) from IP Phone to CUCM?
 
Thanks and regards,
Arun
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RE: Call Duration
Answer
4/16/09 2:24 AM as a reply to Arun Shanmugasamy.
UCM CTI - i.e. TAPI or JTAPI - are the interfaces to use for this.  With CTI you will be able to open and register for events for specific phones, including fine grain detail on call progress, on/off-hook, etc.
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