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Call details
Answer
6/3/09 12:11 PM
I'm developing a web app and would like to display the current call details (e.g. Number called, time etc).
 
Is this possible using the AXL Soap Interface?
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RE: Call details
Answer
6/3/09 8:54 PM as a reply to Jonathan Withers.
For real-time call monitoring, you will want to use the CTI interfaces: TAPI or JTAPI.
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RE: Call details
Answer
6/4/09 8:30 PM as a reply to David Staudt.
Thanks David,
 
I'm not too interested in 'real time' at the moement as this is a quick demo. I'm happy for a AJAX screen refresh to pick up the call details. Is it possible via the CallManager web services?
 
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RE: Call details
Answer
6/4/09 10:23 PM as a reply to Jonathan Withers.
The only other mechanism is via Call Detail Records (CDR), which are created and stored (and optionally delivered) after the call ends.
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