I have a vendor who is running a RIS XML query tio get the IP address of some of my phones.  I don;t have visibilty to exactly what it is doing, but RIS is returning a HTTP 500 error and the message:
 <soapenv:Fault>
    <faultcode>soapenv:Server.userException</faultcode>
    <faultstring>java.net.SocketTimeoutException: Read timed out</faultstring>
    <detail><ns1:hostname xmlns:ns1="http://xml.apache.org/axis/">CPCCM1.childrenshc.org</ns1:hostname></detail>
  </soapenv:Fault>
 
When I get AXL errors I use the command line or serviceability to get the log file: axlnnnnn.log.   I am notr sure where to look to find this (and hopefully more) messages.