Hi guys,
The Calling Party Transfer case is problem to me, I can not properly charge since the 3rd cdr will be read as incomming call.
If i flip around the CDR, then it will effect to Called Party Transfer case , The incomming call will be charged.
I think about match globalCallID_callId but, this will be much complex and not feasible if all 3 CDRs not in the same CDR files.
Thanks
Hi Nattawut,
You will have to examine the calling leg ID and the called leg ID. Then you can associate the PSTN to extensions call legs with the correct call leg CDR entry/call which caused the transfer. Also the lastRedirectDn field will help tell you who was the last party that directed this call. However, it won't necessarily be the extension that made the PSTN call. Check
this link to see a CDR example of each transferred call type. globalCallID_callId is not a good idea I believe becuase it will not persist though the transferred calls. It does this only for conference calls.
I hope this helps