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RE: Retrieving IP Phone status (off-hook, on-hook, etc)

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Retrieving IP Phone status (off-hook, on-hook, etc)
Answer
10/29/10 12:23 PM
Hi,
 
Is it possible to determine if the phone is off-hook or on-hook, in-session (ongoing call) or not via API call? I would like to integrate my Cisco 7962 IP phones with an in-house monitoring system. Upon initial research, I think I can do it using CUCM Servicibility XML API. Any guidance is greatly appreciated.
 
Thanks,
sho
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RE: Retrieving IP Phone status (off-hook, on-hook, etc)
Answer
10/31/10 8:33 AM as a reply to Shoks Botskie.
I believe that you can do this with JTAPI or you can use CUAE.
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RE: Retrieving IP Phone status (off-hook, on-hook, etc)
Answer
12/16/10 1:46 AM as a reply to Shoks Botskie.
You can scrape the "Stream" web page from the phone itself.  There is a Stream Status or Row Status line on that page that shows "Not Ready" when the phone is idle  and "Active" when it is in use.
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RE: Retrieving IP Phone status (off-hook, on-hook, etc)
Answer
5/25/11 2:54 AM as a reply to Shoks Botskie.
Were you able to get this working? I am trying to trigger a light based on phone status for a group of phones. I am thinking of puting in an on-air light to turn on.
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