Cisco Unified CM Serviceability APIs
A collection of services and tools designed to monitor, diagnose, and address issues specific to Cisco Unified Communications Manager
| Performance Monitoring (PerfMon) | Provides platform, service and application performance counters to monitor the health of Cisco Unified Communication Manager hardware and software. Snapshot and session-based access is available via standard SOAP webservices. |
| Real-time Device/CTI feed (RisPort) | Provides real-time device and CTI connection status to monitor the health of phones, devices, and applications connected to Cisco Unified Communication Manager. |
| Service Control | Enables remote control (Start/Stop/Restart) of Cisco Unified Communication Manager services. |
| Log Collection | Collects and packages Cisco Unified Communication Manager trace files and logs for troubleshooting and analysis. |
| Call Detail Record on Demand | Provides applications with Call Detail Record files based on search criteria. |
| SNMP/MIBs | Provides management consoles with SNMP data specific to Cisco Unified Communication Manager hardware and software. |
Development Resources
- Forums Serviceability Developer Discussion Group
- Blogs Messages from the Product Manager
- Wikis Illustrates the Serviceability XML Methods and Handlers available by CUCM release
- Documentation Technical Documentation
- Finding Help Where to find help resolving issues
What Is It?
Overview
Explore an expanded overview of Cisco Unified Communications Manager Serviceability interfaces and the business benefits they provide
How Do I Get Started?
Getting Started
Learn what is required to download or further develop this technology/API..
| User | Posts | Date |
|---|---|---|
| George Gary | 19 | 12/18/12 |
What Resources Are Available?
Resources
Access a variety of resources to help you utilize this technology
