Redirect Reason Code for 786, 802, 818, 834 and 850

Here are explaination for Redirect Reason Code 786, 802, 818, 834 and 850

  • NQ_QUEUE_CALL = 786  Native Call Queuing, queue a call
  • NQ_DEQUEUE_CALL = 802 Native Call Queuing, dequeue a call
  • NQ_SECONDARY_ROUTING_NO_AGENT_LOGGEDIN = 818 Native Call Queuing, redirect tothe 2nd DN on Hunt Pilot Configuration page.
  • NQ_SECONDARY_ROUTING_MAX_QUEUE_DEPETH_FULL = 834 Native Call Queuing, redirect to the 2nd DN on Hunt Pilot Configuration page.
  • NQ_SECONDARY_ROUTING_MAX_QUEUING_TIMER_EXPIRE = 850 Native Call Queuing, redirect to the 2nd DN on Hunt Pilot Configuration page.
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