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Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

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Sample Application

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Download a sample application that implements an answering machine application using TAPI 2.1.

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TAPI Developer Guides - Newest On Bottom


   4.1(2) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  15 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   4.1(2) Cisco Unified Communications Manager TAPI Installation Guide.pdf
  15 Aug 2008: Provides TAPI client installation and configuration instructions.
   4.1(3) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  15 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   4.1(3) Cisco Unified Communications Manager TAPI Installation Guide.pdf
  15 Aug 2008: Provides TAPI client installation and configuration instructions.
   4.2(1) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  15 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   4.2(3) Cisco Unified Communications Manager TAPI Installation Guide.pdf
  15 Aug 2008: Provides TAPI client installation and configuration instructions.
   5.0(1) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  15 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   6.0(1) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  14 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   6.1(1b) Release Notes for Cisco Unified Communications Manager.pdf
  18 Aug 2008: Incremental update based on new or changed interface features specific to Cisco Unified Communications Manager Release 6.1(1b). Refer to the Cisco and Third-Party APIs section.
   7.0(1) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  27 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   7.1(2) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  12 Mar 2010: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   7.1(3) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  12 Mar 2010: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   7.1(3) Release Notes for Cisco Unified Communications Manager.pdf
  25 Sep 2009: Provides New and Changed interface features specific to Cisco Unified Communications Manager Release 7.1(3).
   8.0(1) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  30 Apr 2010: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   8.5(1) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  21 Dec 2010: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   8.6(1) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  8 Jul 2011: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   9.0(1) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  26 Aug 2012: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
   9.1(1) Cisco Unified Communications Manager TAPI Developers Guide.pdf
  8 Jan 2013: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

TAPI Developer Training Materials and Sample Applications


   Cisco Unified Communications Manager Interface Introduction.pptx
  18 Feb 2011: Overview of all Cisco Unified Communication Manager Interfaces. Includes architecture diagrams, suggested uses, methods available, documentation, scalability, and troubleshooting. Updated: Jan 2011
   Cisco TAPI Sample Application Project - Cisco Device Specific Methods.zip
  27 May 2008: Exemplifies usage of Cisco Device Specific Methods. Uses TAPI 2.1 and Cisco TSP. MWI DevSpecific Methods for Rev 1.0.
   Cisco TAPI Sample Application Project.zip
  27 May 2008: This sample application implements an answering machine application using TAPI 2.1. Allows call redirection, call forwarding, call conferencing, and message recording.

TAPI Developer White Papers and General Documents


   Configure Outlook to receive Blog Messages.pdf
  22 Jul 2011: Illustrates how to configure Microsoft Outlook to automatically receive Cisco Developer Network Blog messages, announcements, and alerts.
   Unified CM 8.6.x CTI Improvements.pptx
  18 Jul 2011: Details regarding improved overall CTI scalability in Unified CM 8.6(1), including better multi-application support.
   Cisco Unified CM CTI Update for Releases 7.1(2) & 7.1(3).pdf
  19 Feb 2010: Cisco Technology Developer Partner Only document illustrating the TAPI and JTAPI changes planned for Unified CM 7.1(2) and 7.1(3).
   Unified CM 7.1(3) & 8.0(1) CTI Scalability Improvements.ppt
  22 Dec 2009: Details regarding improved overall CTI scalability in Unified CM 7.1(3) and 8.0(1), including better multi-application support.
   Unified CM 7.1(2) CTI Scalability Improvements.ppt
  16 Jul 2009: Details regarding improved overall CTI scalability in Unified CM 7.1(2)a, including better multi-line and shared-line support.
   Cisco TSP & Microsoft Vista.pdf
  24 Oct 2008: Describes how to install the Cisco TSP client on the Microsoft Vista operating system.