« Back to Cisco TAPI Questions

Sending key-presses via TAPI/CTI

Combination View Flat View Tree View
Threads [ Previous | Next ]
toggle
Sending key-presses via TAPI/CTI
tapi cti phone menu key presses
Answer
4/17/12 1:25 PM
Hi,
I've heard it is possible to instruct a phone to press a button via TAPI/CTI. Can someone tell me what TAPI method actually does this? (documentation?)
I'm trying to build an application that allows an administrator to delete CTL/ITL files from the phone by navigating the phone menu remotely.
I know this can also be done via IP Phone Services SDK, but my customers (often) have http(s) access disabled to the phone and enabling is not an option when CTL/ITL files are incorrect.
Regards,
Erik Tamminga
Flag

RE: Sending key-presses via TAPI/CTI
Answer
4/20/12 8:34 PM as a reply to ERIK TAMMINGA.
The Cisco TAPI implementation has an extension: PhoneDevSpecificDataPassThrough

Via this extension, you can send an XML object to a specified phone device. The XML needed is documented in the IP Phone Services SDK: http://developer.cisco.com/web/ipps/docs.

You will want to look at the <CiscoIPPhoneExecute> object

You can send a simulated keypress to the phone via the 'Key:' URI
Flag

RE: Sending key-presses via TAPI/CTI
Answer
4/21/12 7:41 PM as a reply to David Staudt.
Thank you, Will have a look at that extension!
Flag

View All Forums