Welcome to the Cisco TelePresence Developer forum! This forum is for integrators and developers only. The topics should be around device integration and development of solutions with Cisco TelePresence equipment only. This is NOT a product support channel. If you have support related questions please contact your local Cisco representative. Topics not following the above rules may be removed  from the forum. Topics that drift off into flame wars or go way off topic may also be removed without further notice.

« Back to Crestron Control

Phone books on touch panel

Combination View Flat View Tree View
Threads [ Previous | Next ]
Phone books on touch panel
Answer
9/28/12 7:53 PM
Quick question -  is it possible to integrate C-series phonebook display onto Creston touch panel (similar to C-series' touch panel)? We currently have a VC room equipped with a C-series codec integrated with Creston touch panel which mimics the C-series remote control. When user launches phonebook icon through the Creston touch panel, the phonebook displays on the TV screen. We would like to understand is there any Cisco solution can integrate C-series phonebook display onto the Creston touch panel or a touch panel displaying similar to phonebook on C-series touch panel?
Flag

RE: Phone books on touch panel
Answer
9/28/12 8:49 PM as a reply to Norman Bell.
There certainly is a way to do this, Norman. The difficulty lies in what type of hardware you are using. Certain models of touchscreens may not be capable of displaying the information (1-way wireless panels), or may just be impracticle (TPS-1700, or other low-rez panels), given their size and capabilities. Cabling and (processor) hardware need to also be taken into concideration. Is the codec currently being controlled via, serial, LAN, or IR? 
By the sounds of it, the programmer had taken the easy road, and is simply mimicing the remote control. Hence, there would need to be updates to the UI, as well as (I'm assuming) to the program itself.
So a couple of questions -
1) Do you have the full, archived program?
2) What processor is being used?
3) What panel is being used?
4) How is the codec connected to the control system?
 
 
Flag

RE: Phone books on touch panel
Answer
10/1/12 10:40 AM as a reply to Norman Bell.
Hi Norman,
of course the phonebook can be displayed on the touch panel. The Crestron module available for the C-series on this site (and from crestron database) have all supported this since day 1 (I know for a fact as I wrote the modules myself)
Cheers,
David
Flag

 The forum is moderated by R&D and our aim is to answer your questions as soon as possible. If we cannot resolve your issues immediately we will try to give you feedback indicating when you may expect an answer.

Note that in no circumstances are we able or even allowed to give any promises regarding new products, firmware updates, new features, release dates etc. before they are officially released.

If your question is for a specific product please include both the device type (e.g. Codec C60 or Codec 3000 MXP) and software version (e.g. TC 2.1 or F8.0) for us to be able to answer as accurate as possible.