CDR files retrieving

RE: CDR files retrieving

2012-09-10T16:35:09Z

[quote][color=#525252]a. does exist an API of the TPS or TMS to download the CDR ?[/color] [color=#525252][/color][/quote] The CDR events stored on the TS can be downloaded using the cdrlog.enumerate method (see [color=#525252] [/color] [url=http://www.cisco.com/en/US/docs/telepresence/infrastructure/ts/api_guide/Cisco_TelePresence_Server_API_2-2_1-43.pdf]http://www.cisco.com/en/US/docs/telepresence/infrastructure/ts/api_guide/Cisco_TelePresence_Server_API_2-2_1-43.pdf[/url]) [quote] [color=#525252]c. because of I need only the data of a specific day ( i.e. yesterday ), is possible to filter the data contained in the CDR retrived by the API ?[/color] [color=#525252][/quote][/color] [color=#525252]No. The API only allows you to filter on event type.[/color] [quote] [color=#525252]d. at page 4/63 I see:[/color] [color=#525252]'...CDR logging is always enabled on the TelePresence Server and cannot be disabled. These devices[/color] [color=#525252]store the latest 2000 records only, discarding earlier records as necessary. They also do not write logs[/color] [color=#525252]to compact flash - they hold the records in memory.'[/color] [color=#525252]What do you mean as 'devices' ?[/color] [color=#525252]Do you confirm the older records are deleted from the downloaded CDR ? Like the FIFO algorithm.[/color] [color=#525252][/quote][/color] [color=#525252]For 'These devices' read 'the Telepresence Server'. Older records are deleted first, yes. [/color] [quote] [color=#525252]e. Does exist an attribute in the CDR file to determine if it is a Telepresence device with multiple screens or not[/color] [color=#525252] [/quote][/color] Please see [url=http://www.cisco.com/en/US/docs/telepresence/infrastructure/mcu/admin_guide/cisco_telepresence_infrastructure_cdr_reference_guide.pdf]http://www.cisco.com/en/US/docs/telepresence/infrastructure/mcu/admin_guide/cisco_telepresence_infrastructure_cdr_reference_guide.pdf[/url] - the presence of multiple streams in each direction with context 'main' in the participant media summary will tell you this. [quote] [color=#525252]f. Reading the CDR file downloaded using the web interface of the TPS, which is the meaning of the values of the attributes 'context' and 'position'[/color] [color=#525252]at the tag ?[/color] [color=#525252]Is possible to have a range of such values ?[/color] [quote] See this document, pages 24-27. [url=http://www.cisco.com/en/US/docs/telepresence/infrastructure/mcu/admin_guide/cisco_telepresence_infrastructure_cdr_reference_guide.pdf]http://www.cisco.com/en/US/docs/telepresence/infrastructure/mcu/admin_guide/cisco_telepresence_infrastructure_cdr_reference_guide.pdf[/url] [color=#525252] [/color] [color=#525252][/color][quote] [color=#525252]g. Which is the value of the tag endpoint_uri when one of the participants is an ISDN terminal ?[/color] [color=#525252]at page 20/63 I see:[/color] [color=#525252]'...Endpoint's SIP URI or H.323 ID.'[/color] [color=#525252]Do you confirm those 2 are the only possible values ?[/color] [color=#525252][/quote][/color] [color=#525252]Potentially this could be the phone number, or the h323 ID of the gateway, and may be different for dial-in and dial-out participants. It depends on your gateway and its configuration - it would be best to test it and see what you get. [/color] [color=#525252][/color] [color=#525252][quote] [/color] [color=#525252]a. is possible to use the call cdrlog.enumerate to have the events of a specific date ?[/color] [color=#525252][/quote][/color] [color=#525252]No. [/color] [quote] [color=#525252]b. how is possible to register my Java application via the call feedbackReceiver.configure ?[/color] [color=#525252]Do I need to opne a Socket and leave it active all the time ?[/color] [color=#525252] [/quote][/color] No. You need to impliment an HTTP server to receive feedback POSTS, and give the URL to access it in feedbackReceiver.configure. [quote] [color=#525252]c. When the value of conference.status parameter is false does it mean the conference is ended ?[/color] [color=#525252][/quote][/color] [color=#525252]Are you referring to one of the return values from conference.status? If so which one? [/color] [quote] [color=#525252]d. If a participant is an ISDN terminal and the meeting is ended which is the value of the attribute callProtocol for the participant present in the participantList ?[/color][/quote] This will either be h323 or SIP, depending on which protocol was used to dial the ISDN gateway - the TS has no knowledge of ISDN itself.

RE: CDR files retrieving

2012-09-10T11:59:07Z

I'm not sure how you can download these as an API user but TMS uses this API to generate it's own CDRs for TSes since 13.1: http://www.cisco.com/en/US/docs/telepresence/infrastructure/tms/release_note/Cisco_TMS_Release_Note_13-1.pdf. TMS does not expose this data on a TMS API though so I'm not sure if this is useful for you.

CDR files retrieving

2012-09-03T09:17:19Z

[color=#525252]Hi all,[/color] [color=#525252] [/color] [color=#525252]At the moment i do have a request from a customer to integrate a Java application with the Cisco infrastructure.[/color] [color=#525252] [/color] [color=#525252]The Cisco infrastructure is made up:[/color] [color=#525252]TelePresence Server varsion 2.2[/color] [color=#525252]Telepresence Manamegent Suit: 13.2[/color] [color=#525252] [/color] [color=#525252]I'm blocked on how to download the cdr files from the TPS.[/color] [color=#525252] [/color] [color=#525252]Reading Cisco manuals I've found a couple of solutions with few questions:[/color] [color=#525252] [/color] [color=#525252] [/color] [color=#525252]1) download the CDR using the API, referencing to the document:[/color] [color=#525252]http://www.cisco.com/en/US/docs/telepresence/infrastructure/mcu/admin_guide/cisco_telepresence_infrastructure_cdr_reference_guide.pdf[/color] [color=#525252]a. does exist an API of the TPS or TMS to download the CDR ?[/color] [color=#525252] [/color] [color=#525252]b. is possible to have an example of the CDR obtained by the use of the API ?[/color] [color=#525252] [/color] [color=#525252]c. because of I need only the data of a specific day ( i.e. yesterday ), is possible to filter the data contained in the CDR retrived by the API ?[/color] [color=#525252] [/color] [color=#525252]d. at page 4/63 I see:[/color] [color=#525252]'...CDR logging is always enabled on the TelePresence Server and cannot be disabled. These devices[/color] [color=#525252]store the latest 2000 records only, discarding earlier records as necessary. They also do not write logs[/color] [color=#525252]to compact flash - they hold the records in memory.'[/color] [color=#525252]What do you mean as 'devices' ?[/color] [color=#525252]Do you confirm the older records are deleted from the downloaded CDR ? Like the FIFO algorithm.[/color] [color=#525252] [/color] [color=#525252]e. Does exist an attribute in the CDR file to determine if it is a Telepresence device with multiple screens or not[/color] [color=#525252] [/color] [color=#525252]f. Reading the CDR file downloaded using the web interface of the TPS, which is the meaning of the values of the attributes 'context' and 'position'[/color] [color=#525252]at the tag ?[/color] [color=#525252]Is possible to have a range of such values ?[/color] [color=#525252] [/color] [color=#525252]g. Which is the value of the tag endpoint_uri when one of the participants is an ISDN terminal ?[/color] [color=#525252]at page 20/63 I see:[/color] [color=#525252]'...Endpoint's SIP URI or H.323 ID.'[/color] [color=#525252]Do you confirm those 2 are the only possible values ?[/color] [color=#525252] [/color] [color=#525252] [/color] [color=#525252] [/color] [color=#525252]2) register my application as an Events listener:[/color] [color=#525252]referencing to the document[/color] [color=#525252](http://www.cisco.com/en/US/docs/telepresence/infrastructure/ts/api_guide/Cisco_TelePresence_Server_API_2-2_1-43.pdf)[/color] [color=#525252] [/color] [color=#525252]a. is possible to use the call cdrlog.enumerate to have the events of a specific date ?[/color] [color=#525252] [/color] [color=#525252]b. how is possible to register my Java application via the call feedbackReceiver.configure ?[/color] [color=#525252]Do I need to opne a Socket and leave it active all the time ?[/color] [color=#525252] [/color] [color=#525252]c. When the value of conference.status parameter is false does it mean the conference is ended ?[/color] [color=#525252] [/color] [color=#525252]d. If a participant is an ISDN terminal and the meeting is ended which is the value of the attribute callProtocol for the participant present in the participantList ?[/color]