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6000MXP keyrelease does not work

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Hello,
 
We are adding an CUE touchpanel controll system (http://www.cuesystem.com/) in a conference room equipt with a Tandberg 6000MXP codec and a HD camera.
 
The codec runs Software Version: F5.0 Pal and is out of service at this stage (the unit is not supplyed by us).
 
We are controlling the codec by RS232.
 
Problem Details:
If I send the following command to the Tandberg 6000MPX.
The unit executes the command.
xcommand keydown key: Up\0D
xcommand keydown key: Up\0D\0D\0A\0D\0A*r Result
(status=OK): /\0D\0A*r/end\0D\0A\0D\0AOK\0D\0A

But if I send the following command to the Tandberg 6000MPX.
The unit respondes with an error and does not execute the command.
xcommand keyrelease key: Up\0D
xcommand keyrelease key: Up\0D\0D\0A\0D\0A*h
xCommand KeyRelease\0D\0A\0D\0AERROR\0D\0A

Why

Best regards,

Bert-Wietze

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