Get Started

See the CTS-Manager Reporting API Overview PDF under documents.

Technical Overview

The TelePresence Reporting API allows Cisco developers to query the CTS-Manager about scheduled calls, ad-hoc calls, and results from Meeting survey filled in by meeting organizers. The reporting API is not a true CDR solution, but does provide details on each meeting allowing for customers to use for billing purposes or to create custom metrics dashboards to show travel savings. More information in the documentation section, look for the overview PDF.

CTS-Manager Reporting API provides details on TelePresence scheduled and ad-hoc calls plus results from ROI Survey for use in third party metrics reporting packages. This API is a SOAP based web service. For more information look in the documentation section for the CTS Manager Reporting API Overview PDF.

Review the Get Started Guide

Review the Get Started Guide

Overview of CTS-Manager dashboards and reporting API, plus short CTS-Manager Scheduling overview.

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Discuss

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Developer's Guide

Learn More

Developers guide for CTS-Manager version 1.7.

Click here to Documentation

Documentation

Table of Contents
   reporting api guide 1.8.pdf
  24 Feb 2012: 
   CTS-Manager Reporting API Developers Guide.pdf
  24 Sep 2010: Developers guide for CTS-Manager version 1.7
   CTS-Manager Dashboard and Reporting API Overview.pdf
  27 Aug 2010: Overview of CTS-Manager dashboards and...

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