Hi
I've been experimenting with use of this API to schedule callbacks.. i.e. a customer opts to exit a queue and be called back. The script uses this API to insert a callback (an outbound contact for the customer in a pre-configured campaign).
This works well enough, for the first contact. However, if a second request is made to the same campaign, the API accepts the insert, but the callback does not happen. I believe this is becuase the campaing already has called that number, so the default de-duplication is preventing the second call.
Is it possible to work around this, or perhaps 'force' the contact insertion?
Thanks
Aaron

Hi Jayaram
Thanks - is there any plan to change this in a future release to allow more direct control of the contacts within a campaign?
Aaron