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No Call entry in database for script initiated by HTTP Trigger!!- IPCCX5.0

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No Call entry in database for script initiated by HTTP Trigger!!- IPCCX5.0
Answer
11/3/08 10:24 AM
By the way,

I wrote a simple script.This script on being initiated by a HTTP trigger, places an outgoing call using "place call" step, on being successful connect it announces a prompt to called party and disconnets.

I am trying to mark the contact as handled under the successful branch of place step, but to my surprise there is no record for this call in the CRS database/table.

The same script on being initiated by a telephone call, marks entry in database/tables.

My suspicion is , because this script is initiated by HTTP trigger, the system is somehow not recognising this.

Any idea how this can be fixed?

thanks

Thanks
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Re: No Call entry in database for script initiated by HTTP Trigger!!- IPCCX
Answer
11/18/08 1:07 AM as a reply to RAJESH KALRA.
This forum is for the UCCX CTI messaging protocol.

I suggest you open a Service Request with the Cisco TAC on this issue so that they can determine if the lack of a data record for an http triggered call is a known product limitation or if there is some bug.
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