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Nuance TTS and UCCX 8.0 Russian Language bug

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Nuance TTS and UCCX 8.0 Russian Language bug
Answer
5/20/11 3:09 PM
We have:
¿¿X 8.0.1 
Nuance Nuance Speech Server 5.0 Nuance Vocalizer Version 5.0.4
 
Two language packs are installed:
 
 American English Samantha 
  Nuance Vocalizer¿ for Network 
  Voice version 5.2.1.7339 
 
  Russian Milena 
  Nuance Vocalizer¿ for Network 
  Voice version 5.2.2.9357
NSS is configured according to document "Instructions for Configuring Speech Software for Cisco Unified
Contact Center Express and Cisco Unified IP IVR 7.0"
 
On UCCX app administration page in MRCP TTS settings are:
ru_RU & en_US. Female.
 
We haven't any problem with English. But we have real ones with Russian.
Nuance TTS engines refused to talk in Russian at all. But then I found out that it's needed to change coding to UTF-8. Then I heard the voice reading the text, but!!! not fully. Russian passages are read only partially. Smth about 75% always.
 
In data logs such entries appear with already cut text OR this - DATA=UTF-8 data suppressed 
Text come to NSS fully (I have checked).
 
It's pity, but our company hasn't Cisco or Nuance support.
Please, help to fix this bug.
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RE: New Message from Alex Martyschenko in Unified Contact Center Express CT
Answer
5/23/11 7:31 PM as a reply to Alex Martyschenko.
This forum is for the UCCX CTI protocol only. You may wish to post your question in the UCCX product forums on www.myciscocommunity.com
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RE: New Message from Alex Martyschenko in Unified Contact Center Express CT
Answer
3/12/12 5:27 PM as a reply to Alex Martyschenko.
Добрый день, Алексей
у нас есть опыт такой интеграции - если интересуют детали , обращайтесь - Valentin.Yaroshinsky@incom.ua
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