Blogs

Showing 1 result.

Forums

« Back to Unified Contact Center Express CTI (UCCXCTI)

Cisco Agent Desktop (CAD) in Arabic

Combination View Flat View Tree View
Threads [ Previous | Next ]
Cisco Agent Desktop (CAD) in Arabic
uccx cad arabic
Answer
4/24/12 2:59 PM
I would like to change the CAD interface in arabic language for a customer in middle east. I know that we can re-develop the agent desktop using the UCCX-CTI, but that would be quite a lengthy track only for a language change.
Is there any better alternative available?
If not, are there any sample source code in java or any other language for a simple agent desktop?
 
Or if there's any possibility of doing the same for CAD-BE.
 
Thanks for your help,
 
Jawad
Flag

RE: New Message from Jawad Bokhari in Unified Contact Center Express CTI (U
Answer
4/24/12 4:41 PM as a reply to Jawad Bokhari.
Your CAD question is outside the scope of this forum. You may wish to pose it in the Cisco Contact Center product community forums

Here https://supportforums.cisco.com/community/netpro/collaboration-voice-video/contact-center



There is no java sample for a UCCX CTI desktop. Cisco Finesse will have UCCX support by the end of 2012 and will have many CAD-like features.
Flag

Collateral


No files available