Nuance TTS and UCCX 8.0 Russian Language bug http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=3911042 2013-05-23T16:42:02Z 2013-05-23T16:42:02Z Valentyn Iaroshynskyi http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5279081 2012-03-12T17:27:50Z 2012-03-12T17:27:50Z

Добрый день, Алексей у нас есть опыт такой интеграции - если интересуют детали , обращайтесь - Valentin.Yaroshinsky@incom.ua

Valentyn Iaroshynskyi 2012-03-12T17:27:50Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=3931347 2011-05-23T19:31:39Z 2011-05-23T19:31:39Z

This forum is for the UCCX CTI protocol only. You may wish to post your question in the UCCX product forums on www.myciscocommunity.com

David Lender 2011-05-23T19:31:39Z Alex Martyschenko http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=3911041 2011-05-20T15:09:34Z 2011-05-20T15:09:34Z

We have: ¿¿X 8.0.1  Nuance Nuance Speech Server 5.0 Nuance Vocalizer Version 5.0.4   Two language packs are installed:    American English Samantha    Nuance Vocalizer¿ for Network    Voice version 5.2.1.7339      Russian Milena    Nuance Vocalizer¿ for Network    Voice version 5.2.2.9357 NSS is configured according to document "Instructions for Configuring Speech Software for Cisco Unified Contact Center Express and Cisco Unified IP IVR 7.0"   On UCCX app administration page in MRCP TTS settings are: ru_RU & en_US. Female.   We haven't any problem with English. But we have real ones with Russian. Nuance TTS engines refused to talk in Russian at all. But then I found out that it's needed to change coding to UTF-8. Then I heard the voice reading the text, but!!! not fully. Russian passages are read only partially. Smth about 75% always.   In data logs such entries appear with already cut text OR this - DATA=UTF-8 data suppressed  Text come to NSS fully (I have checked).   It's pity, but our company hasn't Cisco or Nuance support. Please, help to fix this bug.

Alex Martyschenko 2011-05-20T15:09:34Z