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Unified Contact Center Express CTI (UCCXCTI)

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Agent State forced to Reserved/Not Ready when call arrives Kevin Pickard 14 27914 Date: 5/8/13 4:52 PM
By: Colin Holloway 		RSS (Opens New Window)
UCCX CAD integration with Siebel 8.0 Daljeet Singh 3 2322 Date: 5/1/13 4:38 PM
By: AHMED Ali 		RSS (Opens New Window)
Message library for CTI protocol 14? Resolved Sergei Novitsky 2 114 Date: 4/9/13 1:50 PM
By: David Lender 		RSS (Opens New Window)
UCCX Telisma CRM Integration from CAD? Waiting for an Answer Sethuramalingam Balasubramanian 2 216 Date: 2/18/13 4:12 PM
By: David Lender 		RSS (Opens New Window)
UCCX: determining agent status in UCCX DB Waiting for an Answer Jeff Rector 3 460 Date: 1/15/13 2:57 PM
By: Jeff Rector 		RSS (Opens New Window)
UCCX 8.5 SU3 Socket Read Exception Waiting for an Answer Kashif Surhio 2 350 Date: 1/2/13 3:22 PM
By: David Lender 		RSS (Opens New Window)
CRM integration with UCCX CTI Waiting for an Answer Ganesh K 3 664 Date: 1/2/13 3:08 PM
By: David Lender 		RSS (Opens New Window)
OPEN_CONF showing agent ID, extension and password blank Waiting for an Answer Achal Gupta 10 2168 Date: 12/12/12 11:48 PM
By: Milind Jahagirdar 		RSS (Opens New Window)
What are 61XX numbers in CTI Route Point CDR Waiting for an Answer Shivinder Singh 1 241 Date: 11/22/12 5:18 PM
By: Shivinder Singh 		RSS (Opens New Window)
issues of Java implementation in UCCX editor Waiting for an Answer Supapong Putthayangkura 3 2815 Date: 11/20/12 7:11 PM
By: Matthew Gibson 		RSS (Opens New Window)
RE: New Message from Achal Gupta in Unified Contact Center Express CTI (UCC David Lender 2 431 Date: 11/16/12 4:12 PM
By: David Lender 		RSS (Opens New Window)
is it possible that integrate UCCX 8.5 with salesforce ? Resolved yongxin chen 3 631 Date: 11/15/12 2:43 AM
By: yongxin chen 		RSS (Opens New Window)
Java API for UCCX CTI Protocol Waiting for an Answer Sabina Mirauta 2 890 Date: 11/14/12 3:40 PM
By: David Lender 		RSS (Opens New Window)
RETRIEVE_CALL_REQ not working properly? Waiting for an Answer Achal Gupta 2 541 Date: 10/9/12 2:30 PM
By: David Lender 		RSS (Opens New Window)
OPEN_REQ fails to log agent in Waiting for an Answer Duncan Torrie 2 1410 Date: 10/1/12 6:54 AM
By: Achal Gupta 		RSS (Opens New Window)
commands sample file Vladimir Banker 4 5122 Date: 9/12/12 10:11 PM
By: David Lender 		RSS (Opens New Window)
UCCXCTI - Supervisor Desktop amit gandhi 3 1752 Date: 9/11/12 3:52 AM
By: Stephan Steiner 		RSS (Opens New Window)
Forced Login Waiting for an Answer amit gandhi 4 1273 Date: 8/31/12 2:08 PM
By: David Lender 		RSS (Opens New Window)
Drop ringing call Resolved amit gandhi 2 590 Date: 8/30/12 11:03 AM
By: amit gandhi 		RSS (Opens New Window)
CCX 3rdParty CTI Protocol Santiago Salvador Figueroa 4 1234 Date: 8/21/12 5:59 PM
By: David Lender 		RSS (Opens New Window)
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