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Route calls based on percentage of calls received

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Route calls based on percentage of calls received
Answer
10/27/11 4:16 PM
I am relatively new to developing UCCX scripts (no offical training).  I am hoping there is a way to route calls based on percentage of calls received.  Can someone provide an example of the coding required to route calls to one queue or another based on percentage of calls received?
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RE: New Message from IT Contact in Unified Contact Center Express CTI (UCCX
Answer
10/31/11 2:33 PM as a reply to IT Contact.
UCCX scripting is outside the scope of this forum which covers the CTI protocol only.

You may wish to post your question in the Contact Center product forum here



https://supportforums.cisco.com/community/netpro/collaboration-voice-video/contact-center
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