UCCX: determining agent status in UCCX DB http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=10598363 2013-06-20T01:20:28Z 2013-06-20T01:20:28Z Jeff Rector http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10696159 2013-01-15T14:58:01Z 2013-01-15T14:57:10Z

Thanks for the heads up!  I wasn't aware of that other forum.

Jeff Rector 2013-01-15T14:57:10Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10604167 2013-01-14T21:39:12Z 2013-01-14T21:39:12Z

Jeff, this forum is for UCCX CTI protocol questions. I don’t think you’ll get much response regarding the UCCX DB. I suggest you try the forums on cisco.com Here https://supportforums.cisco.com/community/netpro/collaboration-voice-video/contact-center

David Lender 2013-01-14T21:39:12Z Jeff Rector http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=10598362 2013-01-14T21:28:33Z 2013-01-14T21:28:33Z

I have a question about active status of a Uccx resource. When Unified CM deletes the resource or changes the resource login name(User ID), it doesn't change the active field in the UCCX DB. In the UCCX admin page it does show up in the “inactive Agents”    I want to ask what information in the Uccx database how can you determine if the resouces is active or inactive even though the Active field in the DB is set to "t" (true)?

Jeff Rector 2013-01-14T21:28:33Z