state in agent desktop not update http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=5103212 2013-05-20T19:01:58Z 2013-05-20T19:01:58Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5107746 2012-02-06T17:55:52Z 2012-02-06T17:55:52Z

You cannot control another agent desktop using the sample and CAD agent desktop at the same time. .

David Lender 2012-02-06T17:55:52Z daphne man http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5103211 2012-02-04T05:06:56Z 2012-02-04T05:06:56Z

Hi,   I try to use the sample client to update state of agent desktop and the command is   setagentstatereq -s 3 -e 32760 -f 0 -p password -c Testing_CSQ -d agentID   And the response is    Msg: SET_AGENT_STATE_CONF, BodyLength: 4   After I update the state use the sample client, the actual state in ccx is ready and the agent can receive call. But, [b]why the state displayed in Agent Desktop still "NOT Ready"[/b]? [b]Is the agent state sychronized with ccx[/b]?     Thanks, daphne        

daphne man 2012-02-04T05:06:56Z