Forced Login http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=6388759 2013-05-22T13:51:43Z 2013-05-22T13:51:43Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6404311 2012-08-31T14:08:11Z 2012-08-31T14:08:11Z

If you turn up tracing on the MIVR log you should be able to see the actual message you are sending. If error persists, try using a newer protocol version such as 14 and see if that resolves the issue. If it does not, open a Service Request for CDN – Contact Center Applications and provide the MIVR log showing that you are sending 0 and its showing up as True.

David Lender 2012-08-31T14:08:11Z amit gandhi http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6402343 2012-08-31T07:47:23Z 2012-08-31T07:47:23Z

[quote]Your values appear correct. Suggest a review of the MIVR logs to see what is really happening.[/quote]   As per MIVR logs {length=42 type=SET_AGENT_STATE_REQ,invokeId=4,agentState=LOGIN,eventReasonCode=1,forcedFlag=True,agentID=gandhi,agentDN=0909,agentPwd=***** }   forced flag received is true.     I have gone through my application logs we are sending 0.  Actually no matter what I send (0,1,2,3,4,.A..Z), in MIVR it always comes as forced true.   I am using CTI protocol version 11 with UCCX 8.5.   Is there any possibility it is a version issue?   thx

amit gandhi 2012-08-31T07:47:23Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6401158 2012-08-30T20:20:00Z 2012-08-30T20:20:00Z

Your values appear correct. Suggest a review of the MIVR logs to see what is really happening.

David Lender 2012-08-30T20:20:00Z amit gandhi http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6388758 2012-08-30T14:59:22Z 2012-08-30T14:59:22Z

HI,       In SET_AGENT_STATE_REQ there is a ForcedFlag no matter what we set its value(0,1,2), agent can always forcefully login even if same id and extension is in use.   On login I am sending these values   AgentState AGENT_STATE_LOGIN (0) EventReasonCode 0 ForcedFlag 0 AgentExtension "1234" AgentID "agentid"  AgentPassword "password"    Any ideas what is missing or which value is sent wrong?   thx

amit gandhi 2012-08-30T14:59:22Z