Java API for UCCX CTI Protocol http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=7234376 2013-06-19T11:53:14Z 2013-06-19T11:53:14Z David Lender http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=8558273 2012-11-14T15:40:50Z 2012-11-14T15:40:50Z

[quote=Sabina Mirauta]Hello Cisco, I have the requirement to develop a Java application using the Cisco UCC Express CTI Protocol. Is there a Java API for this like CTIOS for UCCE? Or at least a WebService interface I can use? I've read the document "Cisco Unified Contact Center Express CTI Protocol Developer Guide" and I didn't find any link to Java... Thank you, Sabina Mirauta[/quote]   There is not a Java API for UCCX CTI protocol. UCCX CTI protocol and CTI Server protocol are both TCP/IP socket based messaging protocols. You may wish to look into using Cisco Finesse which will shortly offer a UCCX version. Finesse is both an agent desktop and a Webservices API. More information about Finesse can be found here http://developer.cisco.com/web/finesse

David Lender 2012-11-14T15:40:50Z Sabina Mirauta http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=7234375 2012-10-01T14:28:09Z 2012-10-01T14:27:41Z

Hello Cisco, I have the requirement to develop a Java application using the Cisco UCC Express CTI Protocol. Is there a Java API for this like CTIOS for UCCE? Or at least a WebService interface I can use? I've read the document "Cisco Unified Contact Center Express CTI Protocol Developer Guide" and I didn't find any link to Java... Thank you, Sabina Mirauta

Sabina Mirauta 2012-10-01T14:27:41Z