Dear,
 
We have a custom CTI created with C++ Based CIL. The DLL was working ok
with UCC6.0 on port number 42027 but with UCCX8.5 we am getting socket
error(10038 ErroMsg: Socket operation on nonsocket.) while
sending KeepAlive message/HeartBeat request. I had changed different
ports including 42028 that was found in ICM8.5 Ports utilization guide, 12028 found by tracing packets of CAD using wireshark
but no success.
Can any one help me to find the solution. I am assuming that it is happening due to wrong port number. And
yes, my application is able to connect the socket on port number 42028, 12028, 59000 and other ports I found using netstat command after I successfully logged
in using CAD Desktop Application.
 
Your early response will help me a lot.
 
Regards
Kashif Surhio

Dear David Lender

Thanks for your reply and support, as you asked we are working on UCCX 8.5 CTI , will check the MIVR logs as well and will share with you.

Regards

Kashif Surhio