Hi All,
 
I am new to tcl scripts and i need the following for our setup
 
press 0 for operator
press 1 to reach extension we wish to reach.
 
I used the app-b-acd-aa-3.0.0.2.tcl and app-b-acd-3.0.0.2.tcl.
 
First of all to be honest, i am not sure how to make this up...
 
Config for TCL is as below:
 
application
 service aa1 flash:app-b-acd-aa-3.0.0.2.tcl
  paramspace english index 1
  param number-of-hunt-grps 1
  param handoff-string aa
  param dial-by-extension-option 1
  param operator 6894055
  paramspace english language en
  param max-time-vm-retry 2
  param max-extension-length 7
  param aa-pilot 6894063
  paramspace english location flash:
  param second-greeting-time 60
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 15
  param max-time-call-retry 700
  param voice-mail 1234
  param service-name queue
 !
!
 service queue flash:app-b-acd-3.0.0.2.tcl
 param queue-len 15
 param aa-hunt10 6894055
 param queue-manager-debugs 1
 param number-of-hunt-grps 1
!
 
after loaded this script i am getting the below error on gateway:
 
Aug 10 11:41:51.226 GMT: //1658//TCL :/tcl_PutsObjCmd: TCL B-ACD:  >>> B-ACD Service Started <<<
Aug 10 11:41:51.226 GMT: //1658//TCL :/tcl_PutsObjCmd: TCL B-ACD: >>> Handoff String = aa <<<
Aug 10 11:41:51.226 GMT: //1658//AFW_:/AFW_FSM_Drive: Tcl_Eval to drive FSM inside Tcl modulespace. code=1 code=ERROR
Aug 10 11:41:51.226 GMT: TCL script failure
        Result:
                         Handoff Failed
Aug 10 11:41:51.226 GMT:        TCL script failure errorInfo:
                        Handoff Failed
    while executing
"handoff appl $tmpLeg $hstring
    (procedure "QueueManager.Start" line 63)
    invoked from within
"QueueManager.Start"
 
Need your advice and views...
 
Thanks
Hariharan.S
 

Works like a charm sir..
 
Thanks
Hari.S