RE: Direct SIP call http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=6238748 2013-05-25T00:58:02Z 2013-05-25T00:58:02Z Anupam Jain http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6455451 2012-09-07T10:59:45Z 2012-09-07T10:59:45Z

Hi Raghavendra Thanks for spending time to see the logs. I tried the 'media flow-through' command, but interestingly, even though I configure the command in the dial-peer, when I do a show run | s dial, it does not appear in the dial-peer ? I made a call after that but still cant hear the audio :-( Regards Anupam

Anupam Jain 2012-09-07T10:59:45Z Raghavendra Gutty Veeranagappa http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6453063 2012-09-07T10:40:31Z 2012-09-07T10:40:31Z

Hi Anupam, from the logs i didn't find any issue, please try to configure below command to dial peer. dial-peer voice 2 voip media flow-through Thanks, Raghavendra

Raghavendra Gutty Veeranagappa 2012-09-07T10:40:31Z Raghavendra Gutty Veeranagappa http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6433243 2012-09-06T12:40:33Z 2012-09-06T12:40:33Z

Hi Anupam, we will not be able to help much since issue with your configuration, any way you can send logs to developer-support@cisco.com , if you don't want share logs here. Thanks, Ragahvendra

Raghavendra Gutty Veeranagappa 2012-09-06T12:40:33Z Anupam Jain http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6433211 2012-09-06T12:26:54Z 2012-09-06T12:26:54Z

Hi Raghavendra, Actually, we have been working with TAC in the past to figure out these issues when we were setting up the other interface (with E1 and not direct-SIP) but got to know from them that TAC can only be used for break-and-fix issues in a running deployment and it would not be able to cover issues for setting up a new deployment :-( This is a bit time-critical for us, so we wanted to get a headway into this soon enough. Any help from your team would be great for us. (Also, if you find anything significant in the logs, please let us know) Regards, Anupam

Anupam Jain 2012-09-06T12:26:54Z Raghavendra Gutty Veeranagappa http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6433185 2012-09-06T12:19:53Z 2012-09-06T12:19:53Z

Hi Anupam, since it is configuration issue you can raise TAC case, they will help you on this. Thanks, Raghavendra

Raghavendra Gutty Veeranagappa 2012-09-06T12:19:53Z Anupam Jain http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6433157 2012-09-06T11:53:35Z 2012-09-06T11:53:35Z

Hi Raghavendra, The audio file is not playing after the upgrade :-( But I am thinking that the issue is with the dial-peers since I guess its going into a recursive loop. Sending you the logs on email. Thanks again. Regards, Anupam

Anupam Jain 2012-09-06T11:53:35Z Raghavendra Gutty Veeranagappa http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6433115 2012-09-06T11:39:24Z 2012-09-06T11:39:24Z

Hi Anupam, is audio file is playing now after upgrade, please send us the logs with below debugs. deb voip app deb ccsip all Thanks, Raghavendra

Raghavendra Gutty Veeranagappa 2012-09-06T11:39:24Z Anupam Jain http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6433011 2012-09-06T10:47:37Z 2012-09-06T10:47:37Z

Hi Raghavendra/Anusha, We have now upgraded the IOS to Version 15.1(4)M3, RELEASE SOFTWARE (fc1) (We had to make a couple of changes in our vxml and the config to accomodate the features of the new IOS (like the Toll-Fraud Prevention Feature in IOS Release 15.1(2)T) etc. but the config is now set and we can make SIP calls. However, when we call, we get the following error in the logs: 000132: *Sep 6 09:12:01.259: //-1/xxxxxxxxxxxx/CCAPI/cc_set_post_tagdata: CALL_ERROR; Avlist Set Is Failed 000133: *Sep 6 09:12:01.259: //-1/C07ED4A98002/CCAPI/cc_api_display_ie_subfields: cc_api_call_setup_ind_common: cisco-username=anupam ----- ccCallInfo IE subfields ----- cisco-ani=anupam cisco-anitype=0 cisco-aniplan=0 cisco-anipi=0 cisco-anisi=0 dest=4000 cisco-desttype=0 cisco-destplan=0 cisco-rdie=FFFFFFFF cisco-rdn= cisco-rdntype=0 cisco-rdnplan=0 cisco-rdnpi=-1 cisco-rdnsi=-1 cisco-redirectreason=-1 fwd_final_type =0 final_redirectNumber = hunt_group_timeout =0 We are wondering if it is still an issue with our dial-peers. Let me re-describe our situation here - We are using the CIsco IOS for VXML interpretation and not using CVP. The VXML is hosted on our own app server externally. The call is directly coming in as a SIP Call (without any E1 interface) and it invokes the VXML from the app server. On a separate instance of 2851 router, we have tested this integration with a E1 interface. Now we want to do the same thing without E1 and using VOIP-only. Here is our dial-peer: dial-peer voice 2 voip service myapp destination-pattern 4000 session protocol sipv2 session target ipv4:(here we specify the IP of the same router back to itself) incoming called-number 4000 voice-class codec 1 dtmf-relay sip-notify I think its going in a loop because session-target is pointing back to the same router on which this dial-peer is defined? Thanks Anupam

Anupam Jain 2012-09-06T10:47:37Z Anupam Jain http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6414298 2012-09-04T12:12:39Z 2012-09-04T12:12:39Z

Thanks Raghavendra. We have turned off the prompt streaming now but looks like the issue still remains, we still cant hear the audio. We are trying to upgrade the IOS. Will keep you posted. Thanks. Regards Anupam

Anupam Jain 2012-09-04T12:12:39Z Raghavendra Gutty Veeranagappa http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6414249 2012-09-04T11:41:04Z 2012-09-04T11:41:04Z

Hi Anupam, you can turn off prompt streaming with below command. no ivr prompt streamed you can find the command in below link http://www.cisco.com/en/US/docs/ios/12_3t/voice/command/reference/vrht_i2_ps5207_TSD_Products_Command_Reference_Chapter.html#wp1102051 Thanks, Raghavendra

Raghavendra Gutty Veeranagappa 2012-09-04T11:41:04Z Anupam Jain http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6414098 2012-09-04T10:20:30Z 2012-09-04T10:20:30Z

Hi Anusha (I posted a reply earlier but looks like it got overridden by a an old post somehow) Thanks a bunch for testing this inhouse and pointing us to the Defect #. We are now trying to upgrade the IOS. Also, we tried to search for a command to turn off the prompt streaming mode (as mentioned in the workaround) but could find one instance at http://www.cisco.com/en/US/docs/ios/11_0/access/connection/guide/xuserif.html where the command is like 'resume /nostream'. Not sure if it is for the same purpose. Can you help us with it? Thanks Anupam

Anupam Jain 2012-09-04T10:20:30Z Anusha Kannappan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6413907 2012-09-04T09:03:14Z 2012-09-04T09:03:14Z

Hi Anupam, Actually we had tried with SIP and SCCP phones and were able to hear the audio file being played in our lab. Please check whether you are hitting the following Defect CSCsl61416. Try to upgrade the IOS version or work around specified over there and see whether it resolves your issue. Thanks, Anusha

Anusha Kannappan 2012-09-04T09:03:14Z Anusha Kannappan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6413760 2012-09-04T08:06:55Z 2012-09-04T08:06:55Z

Hi Anupam, Thanks for sharing the docs, we will test this in our lab and revert back to you. Thanks, Anusha

Anusha Kannappan 2012-09-04T08:06:55Z Anupam Jain http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6413720 2012-09-04T07:41:20Z 2012-09-04T07:41:20Z

Hi Anusha, Just emailed you the VXML doc and the audio file. We are making a call from a SIP phone to 4000@<IP Address>:5060. Also, we just observed that after about 10-11 seconds of the call, we hear a short disturbance for 1 second (as if the whole audio is being played very very fast in one second) Thanks Anupam

Anupam Jain 2012-09-04T07:41:20Z Anusha Kannappan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6413678 2012-09-04T07:28:51Z 2012-09-04T07:28:51Z

Hi Anupam, Is it possible to share us the VXML doc along with the audio files to test the same in our local lab. Meanwhile if you have valid developer support contract id please raise a developer support case for the same to track this issue. Also mention the clear call flow that you are trying in your setup. Thanks, Anusha

Anusha Kannappan 2012-09-04T07:28:51Z Anupam Jain http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6410284 2012-09-03T10:44:11Z 2012-09-03T10:44:11Z

Hi Anusha, I added the following session protocol sipv2 dtmf-relay sip-notify in the dial-peer but the problem still persists :-( Cant hear anything on the call. The dial-peer now looks like the following: dial-peer voice 2 voip service myapp destination-pattern 4000 voice-class codec 1 session protocol sipv2 session target ipv4:203.122.28.219 incoming called-number 4000 dtmf-relay sip-notify Thanks Anupam

Anupam Jain 2012-09-03T10:44:11Z Anusha Kannappan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6411533 2012-09-03T10:35:37Z 2012-09-03T10:35:37Z

Hi Anupam, Try adding the following cli to the 'dial-peer voice 2 voip' and see whether it resolves your issue session protocol sipv2 Thanks, Anusha

Anusha Kannappan 2012-09-03T10:35:37Z Anupam Jain http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6410185 2012-09-03T09:25:31Z 2012-09-03T09:25:31Z

Hi Anushka, Thanks for helping out on this. Sent you the logs and configuration on email. Regards Anupam

Anupam Jain 2012-09-03T09:25:31Z Anusha Kannappan http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6411364 2012-09-03T08:16:38Z 2012-09-03T08:16:38Z

Hi Anupam, Could you please share us the running config along with the logs with the following debugs enabled. deb voip app deb ccsip all Let me see whether I could trace anything out of this ! Thanks, Anusha

Anusha Kannappan 2012-09-03T08:16:38Z Anupam Jain http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6410049 2012-09-03T07:53:48Z 2012-09-03T07:53:48Z

Hi Anusha, Thanks again for your prompt response. This is the IOS version output from 'show ver': Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(15)T8, RELEASE SOFTWARE (fc3) Also, in the meanwhile, I added the following line to the dial-peer: voice-class codec 1 and the call seems to be going through now (as in, it does not throw a 488) But still, we are not able to hear the audio. All we are doing in the VXML is playing a wav file and exiting. (This vxml is constructed fine since we have already tested it with another instance of a Cisco router sometime back) From the logs, it seems that the file did play and the application exited properly but we cant hear anything. I suspect it may still be a config issue but couldnt figure it out as yet. Thanks Anupam

Anupam Jain 2012-09-03T07:53:48Z