« Back to TCL-API

Outbound Dialer dial to read data from CVP VXML

Combination View Flat View Tree View
Threads [ Previous | Next ]
Hi,
 
Is Cisco ICME Outbound Dialer can read data from CVP VXML and dial to that number. The reason is we want to receive customer phone number through CVP VXML and want to dial these numbers through Dialer.
 
Is there any solution to meet this requirent?
 
Kindly help me.
 
Thanks & Regards,
Muzammel Haque   

 
Hi Muzammel Haque,
 
Cisco Unified Outbound Dialer (Unified OUTD) is a feature of Unified ICM that provides outbound dialing functionality along with existing inbound capabilities of the Unified ICM software. I am not much familiar whether it can read the data from CVP VXML.
Please post the question on CVP forum, there you may have right experts  to answer CVP related question.
http://developer.cisco.com/web/cvp/forums.
 
Thanks,
Anusha