hi,
i'm trying to use a Auto Attendant (AA) with cisco 2801 version 12.4(20)T6 with VXML App.
when i dial the AA it promt me with the Audio file everything Ok but when i enter the Digit 1 or whatever the call Drops.
here i have a trace:
<vxml>
URI(abs):http://beehive.proseguros.com.do:80/voice-servlet/aa/view/Proseguros.do?
scheme=http
host=beehive.proseguros.com.do
port=80
path=/voice-servlet/aa/view/Proseguros.do
query=
base=
URI(abs):http://beehive.proseguros.com.do:80/voice-servlet/aa/view/Proseguros.do?
scheme=http
host=beehive.proseguros.com.do
port=80
path=/voice-servlet/aa/view/Proseguros.do
query= lang=none version=2.0
*Sep 22 15:36:03.475: //7952/454501800000/VXML:/vxml_form_proc:
*Sep 22 15:36:03.475: <form>: id=xfer_0 scope=dialog
*Sep 22 15:36:03.475: //7952/454501800000/VXML:/vxml_form_init:
current scope: dialog
vxml_counter_reset:
*Sep 22 15:36:03.475: //7952/454501800000/VXML:/vxml_expr_eval:
expr=(var xfer)
*Sep 22 15:36:03.475: //7952/454501800000/VXML:/vxml_jse_global_switch:
switch to scope(dialog)
*Sep 22 15:36:03.479: //7952/454501800000/VXML:/vxml_formitem_select:
Status=VXML_STATUS_OK,
*Sep 22 15:36:03.479: //7952/454501800000/VXML:/vxml_formitem_select:
AsyncStatus=VXML_STATUS_OK
*Sep 22 15:36:03.479: //7952/454501800000/VXML:/vxml_transfer_proc:
<transfer>: ref_count=0
*Sep 22 15:36:03.479: //7952/454501800000/VXML:/vxml_item_attrs_proc:
name=xfer
URI(abs):tel:+5012
scheme=tel
path=+5012 bridge=0 connecttimeout=0 maxtime=0 desttype=-1 destplan=-1 anitype=-1 aniplan=-1 anipi=-1, anisi=-1 rdntype=-1 rdnplan=-1 rdnpi=-1, rdnsi=-1, redirectreason=-1
*Sep 22 15:36:03.479: //-1//VXML:/vxml_play_prompts: Enter
*Sep 22 15:36:03.479: //-1//VXML:/vxml_play_prompts: Exit
*Sep 22 15:36:03.479: //7952/454501800000/VXML:/vxml_transfer_proc:
GTD not present in <transfer>
*Sep 22 15:36:03.479: //-1//VXML:/vxml_generic_digit_collect: Enter
*Sep 22 15:36:03.479: //7952/454501800000/VXML:/vxml_vapp_placecall:
dest tel:+5012 timeout 0 maxlength 0, longpound 1, newguid 0 hoString NULL type=0
*Sep 22 15:36:03.479: //7952/454501800000/VXML:/vxml_vapp_gain_control_default:
*Sep 22 15:36:03.479: //7952//AFW_:/vapp_gain_control_default:
*Sep 22 15:36:03.479: //7952//AFW_:/vapp_placecall:
*Sep 22 15:36:03.479: //7952//AFW_:/vapp_sendevent: Name: transfer, SessionEvent: TRUE
*Sep 22 15:36:03.479: //7952//AFW_:/vapp_sendevent: event-name: vxml.session.transfer
*Sep 22 15:36:03.479: //-1//VXML:/vxml_vapp_placecall: Exit
*Sep 22 15:36:03.479: //7952/454501800000/VXML:/vxml_cancel_hotword:
*Sep 22 15:36:03.479: //-1//VXML:/vxml_transfer_proc: Exit
*Sep 22 15:36:03.479: //-1//VXML:/vxml_elem_proc:
(40) Status not OK, exit@9899
*Sep 22 15:36:03.479: //7952/454501800000/VXML:/vxml_formitem_select:
loop cnt=1,
*Sep 22 15:36:03.479: //-1//VXML:/vxml_formitem_select:
(40) Status not OK, exit@5405
*Sep 22 15:36:03.479: //-1//VXML:/vxml_form_proc:
(40) Status not OK, exit@5537
*Sep 22 15:36:03.483: //-1//VXML:/vxml_elem_proc:
(40) Status not OK, exit@9899
*Sep 22 15:36:03.483: //-1//VXML:/vxml_vxml_proc:
(40) Status not OK, exit@10105
*Sep 22 15:36:03.483: //7952/454501800000/VXML:/vxml_load_immediate_done:
sidp->status=40
*Sep 22 15:36:03.483: //7952/454501800000/VXML:/vxml_throw_error_session_event:
async_status=40
*Sep 22 15:36:03.483: //7952/454501800000/VXML:/vxml_event_proc:
<event>: event=connection.disconnect.transfer status=0
*Sep 22 15:36:03.483: //7952/454501800000/VXML:/vxml_expr_eval:
expr=(var _event='connection.disconnect.transfer')
*Sep 22 15:36:03.483: //7952/454501800000/VXML:/vxml_expr_eval:
expr=(var _message=undefined)
*Sep 22 15:36:03.483: //7952/454501800000/VXML:/vxml_default_event_handler:
use default event handler
*Sep 22 15:36:03.483: //7952//AFW_:/vapp_session_exit_event_name: Exit Event connection.disconnect.transfer
*Sep 22 15:36:03.483: //7952/454501800000/VXML:/vxml_load_immediate_done:
sidp->status=10
*Sep 22 15:36:03.483: //7952/454501800000/VXML:/vxml_start:
vxmlhandle=65A0BFA0 vapphandle=66545360 status=0 async_status=10
*Sep 22 15:36:03.483: //7952/454501800000/VXML:/vxml_throw_error_session_event:
async_status=10
*Sep 22 15:36:03.483: //7952/454501800000/VXML:/vxml_vapp_terminate:
vapp_status=0 ref_count 2
*Sep 22 15:36:03.483: //-1//VXML:/vxml_vapp_terminate: ref_count > 0, exit@3061
*Sep 22 15:36:03.487: //-1//VXML:/vxml_start: Exit
*Sep 22 15:36:03.487: //-1//VXML:/vxml_start: Exit
*Sep 22 15:36:03.487: //7952//AFW_:/vapp_checksessionstate:
*Sep 22 15:36:03.487: //7952//AFW_:/vapp_checkifdone: Object: 1, Leg: 1
*Sep 22 15:36:03.487: //7952//VXML:/Dialog_VxmlDialogEvent: event-name: vxml.session.transfer
*Sep 22 15:36:03.487: //7952//VXML:/VxmlPlacecall:
*Sep 22 15:36:03.487: //7952//VXML:/vapp_evt_placecall:
*Sep 22 15:36:03.487: //7952//VXML:/vapp_evt_placecall: GTD to CallSetup= 0x0
*Sep 22 15:36:03.487: //7952//VXML:/vapp_evt_placecall: transfer_mode=, CSMode=0
*Sep 22 15:36:03.491: //7952//VXML:/ContactingDest_SetupDone:
*Sep 22 15:36:03.491: //7952//VXML:/ContactingDest_SetupDone: Setup done status = CS_NO_RESOURCE
*Sep 22 15:36:03.491: //7952/454501800000/VXML:/vxml_placecall_done:
duration=0 status=F async_status=10
*Sep 22 15:36:03.491: //7952/454501800000/VXML:/vxml_vapp_terminate:
vapp_status=0 ref_count 1
*Sep 22 15:36:03.491: //7952//AFW_:/vapp_terminate:
*Sep 22 15:36:03.491: //7952//AFW_:/AFW_M_VxmlModule_Terminate:
*Sep 22 15:36:03.491: //7952//AFW_:/vapp_checksessionstate:
*Sep 22 15:36:03.491: //7952//AFW_:/vapp_checkifdone: Object: 1, Leg: 1
*Sep 22 15:36:03.491: //-1//VXML:/vxml_destroy: Enter
*Sep 22 15:36:03.499: //-1//VXML:/vxml_crc_verify_element_tree: 80 crc verified
*Sep 22 15:36:03.499: //7952/454501800000/VXML:/vxml_tree_delete:
vxmlp=657CF2E4, usage_cnt=1 url=http://beehive.proseguros.com.do:80/voice-servlet/aa/view/Proseguros.do?
*Sep 22 15:36:03.499: vxml_tree_delete:mem_mgr_mempool_free: mem_refcnt(66F3A368)=0 - mempool cleanup
*Sep 22 15:36:03.499: //7952/454501800000/VXML:/vxml_session_delete:
*Sep 22 15:36:03.499: vxml_session_delete:mem_mgr_mempool_free: mem_refcnt(66F0D858)=0 - mempool cleanup
*Sep 22 15:36:03.499: vxml_session_delete:mem_mgr_mempool_free: mempool=NULL
*Sep 22 15:36:03.499: //-1//VXML:/vxml_destroy: Exit
*Sep 22 15:36:03.499: //-1//VXML:/vxml_vapp_terminate: Exit
*Sep 22 15:36:03.499: //-1//VXML:/vxml_placecall_done: Blind transfer, exit@5937
*Sep 22 15:36:03.499: //7952//AFW_:/vapp_session_send: Call already disconnected - vxml tree not found
*Sep 22 15:36:03.503: //-1//AFW_:HN6C144D34:/AFW_M_VxmlModule_Free:
*Sep 22 15:36:03.503: MOD[VxmlModule_66545360_0_1813269812] ( )
I attached a full trace too.
thanks.
