Hi Kevin,

we don't have any such tcl scripts, you can make use of timer command to make a call after timer expired for certain time and then write the call staus to some file , but i am not sure about reporting via snmp or syslog and not aware of any such tools.

for more information you can refer TCL-IVR programming guide in documentation section.

Thanks,
Raghavendra

Hi Raghavendra,

I will check the documentation.

If you know Cisco EEM http://www.cisco.com/en/US/products/ps6815/products_ios_protocol_group_home.html
You can use EEM watch dog trigger
something like :
event manager environment ivr_cmd1 call application voice load pg
event manager environment ivr_cmd2 call application session start test pg

to execute your outbound script


within your Tcl script use "log" command to generate syslog

The log command originates a syslog message.
Syntax
log -s <CRIT | ERR | WARN | INFO> <message text>
Arguments
• -s <CRIT | ERR | WARN | INFO>—The severity of the message.
– CRIT—Critical
– ERR—Error message (default)
– WARN—Warning message
– INFO—Informational message


In fact EEM can catch syslog trigger as well, over there you can do addition things

I know someone did this before and it's working fine for them