David Bullock | OK, I see now that you cannot have a PSTN number in an ephone-hunt, not can you use a voice-hunt with bacd.
This is not desirable, so I must hack the script to provide my own 'hunting logic'. But where to start? On Nov 16, 2012 2:46 AM, "Cisco Developer Community Forums" < cdicuser@developer.cisco.com> wrote:
> David Bullock has created a new message in the forum "TCL-API": > -------------------------------------------------------------- Yes, but > what does 'available' mean? > > Does the script assume that all hunt-group members are CME ephone-DNs, and > check to see whether at least one ephone bound to that DN is on-hook? > > Or does 'available' mean simply that one of the many call legs the queue > tried to start has picked up? > > thanks, > On Nov 16, 2012 12:36 AM, "Cisco Developer Community Forums" < > cdicuser@developer.cisco.com> wrote: > > > Raghavendra Gutty Veeranagappa has created a new message in the forum > > "TCL-API": -------------------------------------------------------------- > > Hi David, > > If a member of the hunt group is available > > to take a call, the call is connected. If no member of the hunt group is > > available, the call remains in the call queue for that hunt group. Note > > that a > > call queue, although dedicated to a particular hunt group, is managed by > > the > > B-ACD call-queue script and not by the hunt group itself. > > Call-queue parameters are configurable. You can specify the amount of > time > > that passes between hunt-group retries and the maximum amount of time > that > > a call can be held in queue. > > for more information refer below link > > > > > http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html#wp1015759 > > > > Thanks, > > Raghavendra > > -- > > To respond to this post, please click the following link: ** or simply > > reply to this email. > -- > To respond to this post, please click the following link: ** or simply > reply to this email. |
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