Integrating TCL IVR and CCX Enterprise http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&threadId=12118729 2013-05-22T14:47:20Z 2013-05-22T14:47:20Z Yaw-Ming Chen http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=12171307 2013-02-20T18:48:06Z 2013-02-20T18:48:06Z

If you like to use http please refer toprogramming guide "HPPT commands".[/b][/b][/b] Question to ask is what "information" you like tosend.receive between  system B and C ? In what way C can handle message ? For example, if we are using SIP trunk we can embed "information" in custom header send to C but can C handle it ?   Thanks ! [/b][/b][/b]

Yaw-Ming Chen 2013-02-20T18:48:06Z Jean Lofrano http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=12157535 2013-02-20T13:10:35Z 2013-02-20T13:10:35Z

Hi, The topology is: System A (old CCX)  <<<<<< >>>>> System B (TCL script)<<<<<< >>>>>> System C (New CCX)

Jean Lofrano 2013-02-20T13:10:35Z Jean Lofrano http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=12157065 2013-02-20T12:46:46Z 2013-02-20T12:46:46Z

Hi Chen, So, I will explain more about: - I have already had a attendant system "B" with TCL IVR script working properly at the moment. - My customer would like to add a new CCX "C" to do another specific feature that will be a satisfaction quiz. - Addicionally I have already had another attendant system "A" that receive the first contact, for example: Hello, press 1 to... press 2 to ... The users will digit all information to itself in the system "A".      The problem is: - How can I receive their information in my system B?  - How can I send that information for the system C?   thanks.  

Jean Lofrano 2013-02-20T12:46:46Z Yaw-Ming Chen http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=12130977 2013-02-19T19:19:52Z 2013-02-19T19:19:52Z

Hi Jean, It's hard to guess what you are trying to accomplish. Can you please describe more detail ? Thank !

Yaw-Ming Chen 2013-02-19T19:19:52Z Jean Lofrano http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=12118728 2013-02-19T14:15:33Z 2013-02-19T14:15:33Z

Hi guys,  I would like to integrate a CCX system with a TCL IVR script. So, I need to send some information from CCX to TCL script at router. I have been thinking to use http form, so for exemplo: http://$WebServer/URA/telefoneorigem=$CallerID What kind of the technique can I use?     

Jean Lofrano 2013-02-19T14:15:33Z