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ev_vxmldialog_done and hangup

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ev_vxmldialog_done and hangup
Answer
3/29/12 7:42 AM
Hello,
 
I'm performing a leg vxmldialog command in my TCL script. Two things can happen:
1) The vxml is completed normally and the ev_vxmldialog_done is thrown.
2) The user hangsup during the execution of the vxml and the ev_disconnected is thrown.
 
I'm collecting certain data in the VXML which needs to be returned to the TCL instance. For the first instance I use the command: [infotag get evt_vxmlevent_params event_params]. Which works fine, but I can't use this during the ev_disconnected event. The VXML always exits with the <exit namelist="var1 var2 var3 etc" /> element.
 
If the ev_disconnected is thrown, is it still possible to access the values returned by the VXML?
 
Regards,
 
Grant
 
 
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RE: ev_vxmldialog_done and hangup
Answer
3/26/12 12:44 PM as a reply to Grant Bagdasarian.
Hi Grant,

Actually the Tcl script will be receiving the ev_vxmldialog_done event, when the VoiceXML dialog finishes executing by returning the information back to the Tcl IVR script through the namelist attribute of the <exit/> tag.

And when the user hangs up, a <disconnect> is emulated. But the leg will not be disconnected and the Tcl script receives the ev_disconnected event as part of the control events, then has the responsibility of either terminating, or waiting for the termination of the dialog, and then disconnecting the leg.

Thanks,
Anusha
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RE: ev_vxmldialog_done and hangup
Answer
3/27/12 2:46 PM as a reply to Anusha Kannappan.
Hello Anusha,

Yes, I know that. I think I explained it wrong.

What I'm trying to accomplish is to retrieve the values the VXML returns through the <exit namelist= > element during the ev_disconnected event, but it seems like this is not possible according to the documentation.

Regards,

Grant
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RE: ev_vxmldialog_done and hangup
Answer
4/10/12 10:22 AM as a reply to Grant Bagdasarian.
This topic can be closed. I noticed the ev_disconnected is generated first followed by the ev_vxmldialog_done.
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