Blogs

Check out the new content on the Cisco Developer Network reflecting the New & Enhanced features in Cisco Unified Communication Manager 9.1.

See the 9.1 XML Developer Guide ...Read More

 

The Unified Communications 9.0 Partner Bundle packages Cisco’s Collaboration application software for our Collaboration partner community to leverage for their internal lab or demonstration systems. The 9.0 version is now available for order. Learn More >> ...Read More

 

Cisco WebDialer Developers:

Check out the new content on the Cisco Developer Network reflecting the New & Enhanced features in Cisco Unified Communication Manager 9.0(1).

...Read More

 

Developer Partners,

Cisco announces the availability of our 2012 Developer Partner presentations shared at CiscoLive San Diego.

Please log into the Cisco Developer Network using your Partner UserID to download this content.

Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso PARTNER LOGIN REQUIRED
...Read More

 

Developer Partners,

Cisco announces the availability of our 2012 Developer Partner presentations shared at CiscoLive London.

Please log into the Cisco Developer Network using your Partner UserID to download this content.

Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso PARTNER LOGIN REQUIRED
...Read More

 

Cisco Technology Developer Partners,

Cisco is proud to announce the availability of our Cisco Unified Communications System Release 8.6 Not-For-Resale software bundle on Cisco Marketplace (Partner Login Required).

To purchase the latest Unified Communications NFR Software bundle
- Navigate to Cisco Marketplace
- Login using your Cisco.com UserID ...Read More

 

CDN Members:

Staying informed can be a challenge in today's environment. Download this document to learn how to configure Microsoft Outlook to automatically receive CDN Blog announcements, messages, and alerts.

...Read More

 

Cisco WebDialer Developers:

Check out the new content on the Cisco Developer Network reflecting the New & Enhanced features in Cisco Unified Communication Manager 8.6(1).
...Read More

 

Developer Partners,

Cisco announces the availability of our 2011 Developer Partner presentations shared at CiscoLive London.

Please log into the Cisco Developer Network using your Partner UserID to download this content.
Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso PARTNER LOGIN REQUIRED
...Read More

 

Cisco Technology Developer Partners,

Cisco is proud to announce the availability of our Cisco Unified Communications System Release 8.5 Not-For-Resale software bundle on Cisco Marketplace (Partner Login Required).

To purchase the latest Unified Communications NFR Software bundle
- Navigate to Cisco Marketplace
- Login using your Cisco.com UserID ...Read More

 

Cisco WebDialer Developers:

Check out the new content on the Cisco Developer Network reflecting the New & Enhanced features in Cisco Unified Communication Manager 8.5(1).

Cisco XML Developer Guide for Unified CM 8.5(1).

...Read More

 



REMINDER! CDN DEVELOPER TECHNICAL SESSION TRACK AT CISCO LIVE LONDON, JANUARY 31 through FEBRUARY 2, 2011
...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Cisco Technology Developer Partners,

Cisco is proud to announce the availability of our 2010 Developer Partner presentations shared at CiscoLive.

Please log into the Cisco Developer Network using your Partner UserID to download this content.
Access these presentations here: http://developer.cisco.com/web/cdc/devforumpreso
PARTNER LOGIN REQUIRED
...Read More

 

Cisco Technology Developer Partners,

Cisco is proud to announce the availability of our Cisco Unified Communications System Release 8.0 Not-For-Resale software bundle on Cisco Marketplace (Partner Login Required).

To purchase the latest Unified Communications NFR Software bundle
- Navigate to Cisco Marketplace
- Login using your Cisco.com UserID ...Read More

 

Cisco WebDialer Developers:

Check out the new content on the Cisco Developer Network reflecting the New & Enhanced features in Cisco Unified Communication Manager 8.0(1).

Cisco XML Developer Guide for Unified CM 8.0(1).

...Read More

 

Cisco Technology Developer Partners,

Cisco is proud to announce the availability of our Unified Communications 7.1(2) NFR software bundle on Cisco Marketplace (Partner Login Required).

Please click on the WebDialer Getting Started section for ordering instructions.

Regards-
George Gary
Product Manager, Interfaces
Unified Communication Manager ...Read More

 

Cisco Technology Developer Partners,

Cisco is proud to announce the availability of our 2009 Developer Partner presentations shared at CiscoLive 09.

Please log into the Cisco Developer Network using your Partner UserID to download this content.
Access these presentations by CLICKING HERE (PARTNER LOGIN REQUIRED)
...Read More

 

Cisco WebDialer Developers:

Check out the new content on the Cisco Developer Network reflecting the New & Enhanced features in Cisco Unified Communication Manager 7.1(2).

...Read More

 

Cisco Unified Communications Manager 6.1(3) scheduled to FCS December 2008 introduces many new WebDialer enhancements designed to improve the user experience

Please take a moment to review the new WebDialer features documented in the Release Notes. The Release Notes document can be found in the Documentation section or by ...Read More

 

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Cisco CTIManager down

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Cisco CTIManager down
ctimanager down unable to create ctiprovider
Answer
6/12/11 6:15 PM
Hi,
 
I'm trying the Webdialer feature in CUCM 7.0 (I'm using VMWare btw), when I opened the Webdialer url : https://<cucmipaddress>:8443/webdialer/Webdialer, I got the following error :
<h3>Service temporarily unavailable, please try again later: Cisco CTIManager down</h3>
I've taken the steps to ensure the CTIManager service is Activated and running, also the WebDialer service is activated and running too, but still get the same error.
I've also turned on the Webdialer trace, and using the RTMT tool, I've been able to get the following trace lines :
 
2011-06-12 21:42:38,661 ERROR database.CMDatabase - CMDatabase::executeServiceParamsQuery: Null params/value
2011-06-12 21:42:44,925 ERROR webdialer.CTIProvider - Cannot Create Provider Connection refused
2011-06-12 21:42:44,925 ERROR webdialer.CTIProvider - Unable to create CTI provider
2011-06-12 21:42:44,926 ERROR webdialer.WebdialerServlet - Failed to create CTI provider for service:Unable to create CTI provider
2011-06-12 21:47:45,622 ERROR [Thread-21] webdialer.WebdialerServlet$ProviderRetryThread - Unable to create JTAPI provider:
2011-06-12 22:23:40,355 ERROR [http-8443-Processor20] webdialer.CTIProvider - Cannot Create Provider Connection refused
2011-06-12 22:23:40,356 ERROR [http-8443-Processor20] webdialer.CTIProvider - Unable to create CTI provider
2011-06-12 22:23:40,356 ERROR [http-8443-Processor20] webdialer.WebdialerServlet - Failed to create CTI provider for service:Unable to create CTI provider
2011-06-12 22:23:40,357 ERROR [http-8443-Processor20] webdialer.WebdialerServlet - WebdialerServlet::doProcessHTTPRequest: failed to create CTIManager
 
Could someone help me on this issue? your help is greatly appreciated. Thank you.
 
 
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