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Proxy User and Extension Mobility
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Bryan Johnson
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3
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9/23/09
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Proxy User and Extension Mobility
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4/13/10 2:10 AM
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Has anyone successfully had the following scenerio work:
Authenticate to the Webdialer using Application User Credentials and make a call from a user that only has extension mobility?
I have been able to successfully authenitcate, and call the "getProfileSoap" method, but it returns "none" for both the devices and the lines (but is a successful call, responseCode=0). User is currently logged into a device, and the supportEM property is set to True. When I call the makeCall method I just get "1 - Call Failed".
Logging in directly as the user in question works fine. This is only an issue when using the appication (or proxy) user. Also, using this same method with users that have phyical devices also works fine, it's jsut the EM-only users I'm having trouble with.
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David Staudt
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RE: Proxy User and Extension Mobility
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4/14/10 11:34 AM as a reply to Bryan Johnson.
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This is a known issue, some enhancements are needed for WebDialer to robustly support extension mobility users.
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