Hi Ursula,
I'm unable to reproduce the problem on my test site. Below are the steps I took in order to have the XML API schedule my meeting using a session template.
I first started by creating a template from the WebEx site.
I loged into the site with my account and started to schedule a meeting. I gave it a simple meeting name and then clicked over the advanced scheduler. I continued to remove some of the meeting options - chat and video. Once that was complete I clicked on the save as template button. A new window popped up and I named the template noChatVideo, clicked on the Save as a standard template checkbox and then saved the template.
Next I created a meeting using the following XML API (securityContext is removed, but it was the same login info I used to create the template).
1
2<body>
3 <bodyContent xsi:type="java:com.webex.service.binding.meeting.CreateMeeting">
4 <metaData>
5 <sessionTemplate><use>noChatVideo</use></sessionTemplate>
6 </metaData>
7<schedule><startDate></startDate></schedule>
8</bodyContent>
9</body>
When I went to check the meeting from the webex page I saw that the meeting was created with the correct name and also when clicking on edit I saw that the chat and video options were still unchecked. One thing to note is that the template name was just standard template.
I started the meeting and did note that both the chat and video options were removed.
Can you please try the same and let me know if the results are different.
Thank you,
-Kingsley Lewis