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URL API - Scheduling meeting with "Call Back"

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Hi,
 
I am trying to schedule meeting with call back functionality using URL API. I am doing following steps.
 
Step 1. Login - Success
https://xxx.webex.com/xxx/p.php?AT=LI&WID=xxx&PW=xxx
 
Step 2. Seting service to MC - Success
https://xxx.webex.com/xxx/o.php?AT=ST&SP=MC
 
Step 3: Scheduling meeting with Call Back option (TC=2) - Failure
https://xxx.webex.com/xxx/m.php?AT=SM&MT=1518&MN=WBXTF Meeting&TC=2&PW=111111
 
Note: If I try to schedule meeting with Call IN  (TC=1), it is able to schedule
i.e. https://xxx.webex.com/xxx/m.php?AT=SM&MT=1518&MN=WBXTF Meeting&TC=1&PW=111111 - Success
 
 
Can you please suggest me how can I schedule meeting with call back option? Is there any particular settings need to be done on webex site (i.e. xxx.webex.com)?
 
Thank you for your time. Waiting to hear from you.
 
 
Thanks,
Hiral

Hi Hiral,
 
You should check your host account from the site admin page on your webex site.  http://xxx.webex.com/admin.  Please check to make sure that your account has Callback privileges.  It could also be possible that your site does not have an option for callback.  If this is the case then your host account, listed under site admin,  will have this option grayed out.
 
 
Thank you
-Kingsley Lewis

Hi Kingsley,
 
Thank you for quick reply.
 
I checked user priviledge on site. User is allowed to do "call back". User has following priviledge.
* Call-in teleconferencing
* Call-back teleconferencing
* Global call-back teleconferencing
* Other teleconference service
 
I checked call back with real client. When I schedule meeting with real client, call back is working properly. I am able to call back at given number after scheduling meeting.
 
I am facing this problem with URL API as part of my automation. Can you guide me what can be the reason for same?
 
Waiting for your reply.
 
Thanks,
Hiral

Hi Hiral,
 
I tried to duplicate the problem on two separate sites,  using the same API and meeting type that you listed,  I get back success on both sites.  Can you please let me know what the error is that you get back in the address bar.  It should be similar to
https://xx.webex.com/mw0306l/mywebex/default.do?siteurl=xx&serviceType=MC&AT=SM&ST=SUCCESS&MK=340568140.
 
If you are getting success back, can you edit the meeting from the webex site to see what shows up under the teleconference section?  Also please let me know if this site is set up for a third party teleconferece provider or if it is using webex teleconference.
 
BTW,  I'm not using any code to launch these I'm just placing them in the address bar to see back the response.
 
Thank you
-Kingsley Lewis

Hi Kingsley,

Thank you for your reply. I am getting "The Page Cannot be found" error while scheduling meeting with call back.
i.e. https://xxx.webex.com/xxx/m.php?AT=SM&MT=1518&MN=WBXTF%20Meeting&TC=2&PW=111111
 
URL remains same. I am not getting any error message as part of URL.
 
But I got to know that scheduling with call back option using URL API is not supported for our site. So, I need to use XML API to schedule meeting with tele params (for callback).
 
Thanks for your support.
 
 
- Hiral

Hello,
I am trying to use webEx URL API using java http connection classes.
I am able to use login,log out APIS.
But when i am trying to use Add Attandee I am getting Access denied error. I have found that i must have logged in before using meeting APIs.
But how should i login and then call Add Attandee API in single go?
I have tried first to call login api then call add attandee api but i got same error access denied.

Hi Sapana,
 
Make sure you are using https for each URL API,  this error will sometimes show up if you are using http.  If you are using https can you please post your URL's here so that I may take a look at them.
 
Thank  you
-Kingsley Lewis

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