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Error When Calling DelUser

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Error When Calling DelUser
Answer
2/17/09 3:04 AM
I am using the XML API to manage users on a WebEx Site. I can add and set hosts just fine, but now I am getting the following error when attempting to delete (deactivate) a host account:
 
<?xml version="1.0" encoding="UTF-8"?>
<serv:message xmlns:serv="http://www.webex.com/schemas/2002/06/service" xmlns:com="http://www.webex.com/schemas/2002/06/common">
<serv:header>
<serv:response>
<serv:result>FAILURE</serv:result>
<serv:reason>Fail to forward request:Site Train release number mismatches XML API version</serv:reason>
<serv:gsbStatus>PRIMARY</serv:gsbStatus>
<serv:exceptionID>000000</serv:exceptionID></serv:response>
</serv:header>
<serv:body>
</serv:body>
</serv:message>
 
I am using the following XML in the request:
 
<?xml version="1.0"?>
<serv:message xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<header>
    <securityContext>
        <siteName>SITE</siteName>
        <webExID>ADMINID</webExID>
        ADMINPWD
    </securityContext>
</header>
<body>
    <bodyContent xsi:type="java:com.webex.service.binding.user.DelUser">
        <webExId>WEBEXIDTODELETE</webExId>
    </bodyContent>
</body>
</serv:message>
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RE: Error When Calling DelUser
Answer
2/28/09 3:23 AM as a reply to .
Hi Dan,
 
Our engineering team is aware of the problem and we are working  towards a resolution.  To work around the problem please use the following command
 
1<body>
2<bodyContent xsi:type="java:com.webex.service.binding.user.InactivateUser">
3<webexID>{WebExID}</webexID>
4</bodyContent>
5</body>
6</serv:message>

 
 
Thank you,
-Kingsley
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